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The mobile communications industry in LATAM is crucial for economic growth, social connectivity, and digital inclusion. As smartphone penetration increases and network coverage expands, 5G connectivity demands market innovation, support for businesses, and better general access to an essential service. The analysis is segmented by prepaid and postp...

In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...

The small-satellite market is a fast-growing one within the space industry, as many new and established participants are entering the market with new products and services. The market has been dominated by many earth observation participants. Although connectivity participants entered rather slowly, some of them have made significant developments i...

Russia experienced weak GDP growth in 2019. Russia's 2020 economic downturn was two-fold: the joint impact of a crash in the oil prices and health crisis mitigation lockdowns will keep the economy contracted till early 2021. How long are the economic constraints on the growth expected to last? What are the strategic imperatives for businesses in Ru...

Mexico is the second largest market for IT products (software and hardware) in Latin America, after Brazil. The large amount of corporations and businesses in Mexico, combined with an openness of new technology has made this market highly dynamic in nature. The stability observed in the Mexican economy has contributed significantly to the growth in...

Enterprises achieve greater levels of business automation by connecting various business environments and make critical business decisions by accessing data through a converged cloud connectivity solutions. Here the network acts the key connecting piece where cloud seamlessly integrates itself into the already existing enterprise IT infrastructure....

Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

27 May 2021  |  North America  |  Market Research

Improving Customer Journeys with Biometric Authentication Systems

Biometric Technologies Enhance the Customer Experience While Complying with the Highest Security Standards

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The global biometrics market is growing fast because of the ubiquity of some biometric modalities, such as fingerprint and facial recognition. The deployment of biometric technologies is increasing across different business sectors because of their ease of use, high security and assurance, and quick scalability. In recent years, businesses have ...

The purpose-built vehicle (PBV) market is a new business model in the automotive industry that involves original equipment manufacturers (OEMs) designing, manufacturing, and selling highly customized vehicles according to customers’ application needs. There are high demand and competition in the shared mobility market, ride-hailing services, and la...