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27 Apr 2020  |  Global  |  Market Research
COVID-19 Growth Impact Assessment for the Automotive Industry, 2020
Stakeholders to Focus on Resource Optimization, New Growth Segments and Cost Rationalization to Overcome Slowdown
The mushrooming corona virus outbreak in the central Chinese city of Wuhan prompted the World Health Organization (WHO) to declare a global health emergency in late January. The corona virus outbreak isn’t just a massive health crisis; it’s an economic one as well. If the pandemic is not contained by a large extent by April, the drop in consumer d...
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10 Apr 2019  |  North America  |  Strategic Forecasting
In Search of the Edge - Demystifying Edge Compute Infrastructure
The edge appears to be everywhere these days. Industry pundits and vendors talk about edge computing and edge networking, edge devices, and edge security. But what are we all talking about? Definitions of “the edge” bring to mind the fable about the blind men describing an elephant. Each description reflects the provider’s limited perspective. Al...
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28 Aug 2023  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of the Customer—EV Charging Infrastructure, Kingdom of Saudi Arabia
Survey to Assess Driver Interest and Potential for Charging Services in the EV Market
This Voice of the Customer survey sheds light on the willingness of Saudi Arabia’s population in car purchasing and new car purchases to switch to electric vehicles (EVs) as their next car purchase in the next two years. In doing so, Frost & Sullivan assessed the potential for charging services based on customer preferences to support automakers, d...
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10 Jun 2024  |  Global  |  Market Research
Important Foundational Lessons and Growth Opportunities for Improving Customer Experience
Key Takeaways From the 20th Annual Frost & Sullivan Customer Contact East Executive MindXchange
The Frost & Sullivan Customer Contact East Executive MindXchange event revealed an evolving customer experience (CX) landscape in which a back-to-basics theme emerged. While the rate of change is accelerating, thanks in large part to technology innovation designed to meet the challenge of growing customer engagements, contact center thought leaders...
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25 Jan 2016  |  Global  |  Market Research
Global Digital Asset Management (DAM) Market, Forecast to 2022
High Growth and Deeply Fragmented Market at Critical Cross Roads, APAC to be Fastest Growing Market for Enterprise Content Management (ECM) and Media & Entertainment M&E Use Cases for DAM
This study is an analysis of the global digital asset management market. The market is expected to have a very high growth potential but not as a stand-alone solution. These solutions will be integrated into other complementary ecosystems that will help push demand to new levels. This study discusses two segments—Enterprise Content Management (ECM)...
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17 Sep 2021  |  North America  |  Market Research
US Circular Economy for Lubricants Growth Opportunities
Demand for Sustainable and High-quality Base Oils Drives Future Growth Potential
The United States accounts for more than 20% of all lubricants consumed globally. It has one of the highest per capita consumption rates of 7.6 gallons per year. Key factors such as high automobile use or ownership and a huge variety of industries contribute to the demand for lubricants. In 2020, total demand for lubricants in the United States rea...
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09 Dec 2021  |  Global  |  Market Research
Global Inflight Entertainment & Connectivity Services Growth Opportunities
Partnerships Between Satellite Operators and Media Content Providers are Transforming the Industry
The COVID-19 pandemic has drastically reduced the demand for air travel both on domestic and international routes. It has severely impacted the aircraft utilization rate and financial health of the airlines. Most of the airlines were forced to halt their digital transformation journey due to weak financial capability. Airlines are focusing more on ...
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10 Oct 2019  |  Global  |  Market Research
Global Artificial Intelligence in Retail—Use Cases and Transformational Impact, 2019
Data Drives Everything. Customer Experience is Everything
This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an original perspective on how artificial intelligence (AI) is making its way into the retail sector. Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Ten...
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08 Oct 2019  |  Global  |  Market Outlook
Internationalization of Indian SMEs, 2019
Despite Challenges, Going Global is the Need of the Hour for Indian SMEs
Small and medium enterprises (SMEs) in India generate 11% of country’s gross domestic product (GDP) and 45% of the entire manufacturing output, creating more than 100 million employment opportunities in the process. These SMEs not only act as key support units for large firms, but also help in expanding industry coverage in rural areas, strengtheni...
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16 Oct 2024  |  Global  |  Market Research
Customer Experience Management in North America, Forecast to 2029
The Market is Ripe for Disruption due to Gen AI
Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised for disruption due to the emergence o...
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