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06 Sep 2022  |  Global  |  Customer Research
Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022
An Industry Survey Indicates that Security and Privacy Remain High Priorities
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...
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10 Feb 2026  |  Global  |  Market Outlook
Top 5 Growth Opportunities in Digital Construction Management, 2026
Technological Advancements and Sustainability to Drive Efficiency, Resilience, and Net-Zero Transformation
In 2026, the construction management sector is accelerating its digital transformation, with agentic AI systems emerging as a cornerstone for automating comprehensive project workflows and overcoming chronic issues such as labor shortages, escalating costs, and persistent delays. These intelligent agents, powered by generative capabilities, enable ...
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08 Apr 2019  |  South Asia, Middle East & North Africa  |  Market Research
Connected Lighting Systems in India, 2018
Connected lighting systems are characterized by optimization, efficiency, and ease of operation, making them the future of lighting
The study aims to analyze the Indian connected lighting systems market. It highlights the trends in the 4 major user segments: · Residential · Commercial · Industrial · Government This document introduces the 3 categories of connected lighting, namely, basic, intermediate, and advanced and then goes on to explain the advantages offered by intell...
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19 Dec 2017  |  Global  |  Market Research
Analysis of the Global Automotive Refinish Coatings Market, Forecast to 2023
Increasing Number of Vehicles in Operation and Growing Urban Population in Asia-Pacific and Latin America Drive Demand
Automotive coatings is one of the key industries of leading economies that supplies to end-use segments such as original equipment manufacturers (OEMs) and refinishing body shops. Cars once sold by OEMs to individual customers may require refinishing services due to paint damages caused by accidents / collisions or to give the car body an entirely ...
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03 Dec 2025  |  Europe  |  Market Research
Evolution of the Ridehailing Value Chain, Europe, 2015–2035
AI-Driven Optimization and Autonomous Deployments are Driving Transformational Growth in Europe’s Ridehailing Industry
The European ridehailing market is rapidly evolving, shaped by technological advancements, changing consumer preferences, and regulatory dynamics. While Uber and Bolt are the formidable players, local and regional competitors such as FreeNow, Cabify, inDrive, Yango Ride, and Heetch each have their own strengths and specific regions of operation, co...
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14 Nov 2022  |  North America  |  Market Research
North American Electric Vehicle Leasing Growth Opportunities
While Electric Vehicle Leasing Revenue is Set to Cross $4.0 Billion per Annum by 2026, Market Participants Should Devise Flexible Operational Leasing Contracts with Shorter Contract Periods to Drive Demand for their Product Offerings
Vehicle leasing solves several challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. To focus on their core products and services, businesses have to outsource support activities related to mobility, ranging from fleet purchasing to remarketing. Without an expert team on the job,...
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14 May 2026  |  Global  |  Market Research
Customer Transformation Journeys Secrets Management: Doppler
Doppler boosts developer efficiency through centralized management and agility
The rapid adoption of cloud computing, microservices, and AI has drastically increased the number of machine identities and secrets that organizations must manage. These secrets are fundamental to enabling secure authentication and authorization between workloads, applications, and third-party services operating across a wide range of environments,...
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05 Oct 2021  |  North America  |  Customer Research
Global Customer Perspectives on Contact Center Trends by Country
Impact of COVID-19 on Top Contact Center Markets
Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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20 Mar 2026  |  Global  |  Technology Research
Growth opportunities in Advanced Binary Analysis, Identity Validation, Cloud Cybersecurity, Statistical Modeling, Cyber Response Management, Strategic Governance, Cloud-Native SaaS, and Others
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth prospects in advanced cybersecurity and cloud-native protection ecosystems. It emphasizes innovative platforms and techniques for in-depth code and malware scrutiny, self-governing safeguards in distributed cloud setups, robust user and machine identity ...
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