Search results for: 'clientless remote support'

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

COVID-19 has had a global impact, with governments resorting to national lockdowns and social distancing measures to mitigate the spread of the virus. The result was a large-scale drop in business confidence, consumer demand, and industrial production, leading to a global economic recession in 2020. A large number of workplaces closed indefinitely ...

21 Jun 2019  |  South Asia, Middle East & North Africa  |  Market Research

Analysis of the Indian Smart Kitchen Appliances Market, Forecast to FY2026

High Disposable Income and the Growing Luxury Real-estate Market are Fueling Demand for Smart Kitchen Appliances

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Key Issues Addressed

The Indian smart kitchen appliances market, which includes refrigerators, ovens, hoods, blenders, coffee makers, scales, cookers and dishwashers, is estimated to increase revenue at cumulative annual growth rate (CAGR) of 11.8%; unit shipments will increase at a CAGR of 10.5% during FY2019–FY2026. The study is segmented based on the product types a...

The purpose of this study is to highlight recent developments and growth opportunities for commercial drones used in the last-mile delivery market, on a global scale—from a platform and services basis. The current market size of drone platforms for last-mile delivery is 207.5 million, with most drone deliveries carried out by drone service provider...

Tele-consultation market is opening up in the EU-4 region with healthcare policies favoring telemedicine, as well as evolving reimbursement scenario. This has led to several companies providing solutions including tele-consultations, tele-diagnosis, tele-expertise, tele-monitoring, tele-surveillance and tele-assistance. These companies are offering...

20 Jun 2022  |  Europe  |  Market Research

European Indoor Virtual Weapon Training Growth Opportunities

Geopolitical Chaos Driving Defense Spending and the Need for Deployable Training Solutions

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Traditionally, small arms and heavy weapons training (heavy machine guns, mortars, and anti-tank/anti-air systems) takes place in specialized outdoor ranges using live ammunition and physical targets. However, it is inherently expensive to supply and use live ammunition and places logistical strain on getting trainees to and from these locations. T...

Recent geopolitical events, such as the Annexation of Crimea; sustained proxy wars between Iran, Israel, and Saudi Arabia; the Russo-Ukrainian War; rising tensions across the Taiwan Strait; and confrontations on the global commons, drive the evolution of high-intensity networked and informalized warfare in the global defense market. State failures,...

Macro-economic and socio-political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic-related lockdowns triggered a massive shift to remote and hybrid work, disrupted supply chains and business models in many industries, and highlighted the need for digital transformation. Many economies are now ...

It's too difficult to choose an enterprise cybersecurity solution. Enterprise CISOs must contend with competing strategies, philosophies, architectures, stakeholders, and service models. Environments grow more complex. What was once a tangible network perimeter now encompasses work performed remotely, on the open internet, in the data center, o...