Search results for: 'Network-as-a-service'

Frost & Sullivan expects the electric bus charging industry to grow rapidly as demand for electrified vehicles increases. While legacy infrastructure players continue to dominate the sector, start-ups and technology companies are entering the charging space, eager to accelerate adoption with ultrafast and wireless charging innovations.Aside from de...

14 Dec 2022  |  Europe  |  Market Research

Analysis of the European UCaaS Market—Forecast to 2028

A Return to Growth as Businesses Adapt to and Shape the New Normal

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This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...

The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience serving multiple clients across several verticals is well...

The research service analyses the concept of telematics based insurance for the passenger car market in Europe. The study includes recent trends, market drivers, restraints and challenges. market Size Analysis deals with unit size and forecast from 2006 to 2015 of systems installed in cars for Pay-As-You-Drive (PAYD) type product. Pricing Analysis ...

The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience in serving multiple clients across several verticals is w...

21 Dec 2021  |  Europe  |  Frost Radar

Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...

Many telecom service providers have historically offered Machine-2-Machine (M2M) communication services in a very compartmentalised manner. In order to enter the market and position themselves as credible M2M service providers, several tier one telecom service providers have reorganized their M2M offerings in recent years. This study investigates t...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Autonomous trucks have long been considered the solution to overburdened road freight networks and inefficient logistics chains. At a time of acute driver shortages, autonomous trucks also promise safety, 24/7 operation, resource usage optimization, and uninterrupted commodity flow. With L4 automation capabilities, the overall cost of long and regi...