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In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...

This report consists of two components: Part 1 focuses on the definition of Cross-Industry 2.0, the new business models involved, the continued demands from customer life-changing services, and how cloud-based capabilities fit into the big picture defined by the converging IT, telecommunications, advertising, content, and application marketplace. ...

In this research piece, we look at the potential of the metaverse globally and, in particular, the impact on European businesses. The report uses Frost & Sullivan’s working definition for the metaverse and considers what the metaverse is, what it is not, and what it can create. The metaverse will be the next iteration of the internet (Web 3.0), and...

Covers the evolving business long distance services market in the U.S. Areas of coverage include U.S. business voice traffic over the PSTN and VoIP. Revenue is forecast for international and domestic calling, as well as, inbound and outbound.

15 Nov 2016  |  North America  |  Market Research

Healthcare 2020—Business Model Transformation Guidebook

Exploring New Models for Monetizing Services and Solutions

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Healthcare as an industry is entering a phase of rapid transformation. Digitization of products, services, and commerce models are democratizing current healthcare systems and unlocking new values by displacing high-cost gatekeepers and previously inaccessible segments. Around 80% of the business models in 2025 will be driven by platform-based heal...

This edition of Trend Opportunity Profiles features trend advancements in Social and economic dimensions. The study examines the following trends: • Reskilling, • Food security • Revenge tourism • The “permacrisis” shaping consumer demand • The shifting social status of women • Content creator marketplaces • The pensioner boom Trend O...

This report forecasts the U.S. business data transport services markets for the period of 1998 through 2008. The technologies that are covered are SONET, ATM, Frame Relay and Internet Protocol. This report identifies market challenges, drivers, restraints, market demand, market and technology trends, and pricing trends. It also outlines the compet...

The uncertain future economic viability of the telecom business necessitates immediate changes. As mobile operators struggle with an identity crisis, their vendors have been acquiring new strengths to tackle the potential with digital through M&A, e.g., Ericsson acquired Vonage, and global IT players have been encroaching into the network space, e....

Between 2012 and 2014, over 70 global companies that were valued at more than $1 billion were start-ups with unique and transformative new business models. During the same period, most business model innovators have managed to produce consistently profitable returns with a high average revenue gain. The keys to these success stories have been conne...