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06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
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04 Nov 2020  |  North America  |  Market Research
Desktop-as-a-Service Market Powering a Post-Pandemic Workforce
Growth Opportunities in the Desktop-as-a-Service Market
In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) services to enable remote work for employees that need it. By enabling employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...
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09 Feb 2022  |  North America  |  Market Research
Global Motor Services Growth Opportunities
Future Growth Potential and Revenue Streams for OEMs Driven by Outcome-based Business Models that Focus on Efficiency
This study identifies the most recent economic and technological trends in the global motor services industry and analyzes the short, medium, and long-term growth prospects. It examines how the shifting landscape and evolving end-user expectations are driving demand for smarter motor solutions that solve major obstacles end users confront. Today’s ...
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04 Apr 2022  |  North America  |  Market Research
North American and European Multi-vendor Services Growth Opportunities
Professional Services will Propel Future Growth for MVS Market Participants
The North American and European multi-vendor services (MVS) market is expected to witness significant changes over the next couple of years, driven by the increasing adoption of technology by both MVS providers and healthcare facilities, the shift from inpatient to outpatient settings for surgical procedures, and the rising use of medical equipment...
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20 May 2026  |  North America  |  Market Research
Facility Management Market, North America, 2026–2032
Strategic Agility and Value-Driven Service Models Drive Transformational Growth in FM
The North American facility management (FM) market is maturing as outsourcing continues to rise, supported by new opportunities in end-user segments and an increasing focus on technology, sustainability, and energy management. However, high competitiveness, pricing pressures, and eroding margins remain as challenges for market participants. This Fr...
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21 Oct 2022  |  North America  |  Market Research
Automation and Artificial Intelligence Propel North American Mobile Field Service Management (FSM) Market
Predictive Service, Mobile Access, Powerful Networks Drive Growth Opportunities
Mobile field service management software solutions continue to be a popular area of digital investment, bringing real-time guidance to workers on the front line and providing valuable information and feedback to supervisory and administrative staff. For the purposes of this 2022 study, mobile field service management (FSM) applications are defin...
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09 Nov 2021  |  North America  |  Market Research
Global Smart Lighting Growth Opportunities
Innovative Business Models of Connected Lighting Solutions with Open, Interoperable Systems to Drive Future Growth
Buildings are shifting from conventional lighting to advanced smart lighting solutions that can help them realize energy efficiency targets, apart from improving occupant experience and comfort within their premises. Lighting companies that hit a plateau with their revenue growth are also focusing on offering digital lighting solutions, such as rem...
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17 Sep 2021  |  North America  |  Market Research
IoT Start-Up Tracker: Smart Home
In a Fast-expanding Landscape, Firms Find Growth Leveraging Data
The IoT is connecting functions in the home, adding intelligence in a drive towards the ideal Smart Home. Smart Home devices and services are not simply connecting but adding intelligence, leveraging automation and optimization to achieve greater efficiency and personalization, and overall they seek to create a seamless and frictionless experience ...
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28 Sep 2022  |  North America  |  Market Research
US & Europe Non-Hospital Imaging Service Providers Growth Opportunities, 2022
Innovative Business Models Lead the Shift from Hospitals to Non-hospital Outpatient Imaging Facilities
This study addresses the current shift from in-hospital settings to non-hospital or outpatient settings for medical imaging service providers in the US and EU. The focus is on X-ray, ultrasound, mammography, MRI, and imaging IT solutions delivered in outpatient settings, such as ambulatory surgery centers (ASCs), independent imaging diagnostic cent...
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27 Oct 2025  |  North America  |  Market Research
North American Network Access Services, 2025
Digitalization Strategies Prioritize Secure, High-Bandwidth, Low-Latency Connectivity
This research service examines the North American network access services market from 2023 to 2028. The network access services analyzed include dedicated internet access (DIA), wavelength, multiprotocol label switching (MPLS), and Ethernet services. The study discusses the overall status of the network access services market, examines how each acc...
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