Search results for: 'system long'

District cooling (DC) is the cooling equivalent of district heating. This process involves supplying chilled water (usually between 4 and 8 degrees Celsius) from a central plant to multiple buildings via insulated underground pipes. The cooled water is then used to chill the indoor air in buildings before being sent back to the central plant to be ...

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

27 Oct 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Web Security Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Web security is an integral component of an enterprises security posture to detect and filter out malicious or unwanted web content seeking access to the network. The web security market is still in the growth phase in the Asia-Pacific region, with double-digit annual revenue growth common. For the most part, the market is hardware-driven, with mo...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

Climate change remains a top concern for governments and industries around the world. Increasing levels of carbon emissions have created an urgent need for control measures including vehicle electrification. Two-wheelers are a commonly used mode of transport in Asia considering their maneuverability through traffic and cost efficiency in terms ...

11 Dec 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Commercial Vehicle Telematics Market in Thailand, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Road traffic accidents and losses involving commercial trucks and buses in Thailand have led to more regulations regarding commercial vehicle specifications, safety, and operation. In 2013, the Thai government began to implement GPS installation on trucks and tractor trucks used specifically for the transport of dangerous goods and hazardous mate...

Developing Asia has a large population with lower access to clean and uninterrupted supply of water that can be used for drinking. This has resulted in a large market for bottled water, including bottled water coolers that use large plastic cans. This, in turn, has led to the region being one of the largest plastic polluters in the world, hinting a...

With over-4000 pharmaceutical players, China is the second largest pharmaceutical industry globally. Although highly fragmented, global pharma and biopharmaceutical players such as Novartis, Novo Nordisk, and AstraZeneca, have a significant hold capturing at least 8-10Percentage of the market. The market being highly dependent on its distributor ne...