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27 Oct 2021  |  Asia Pacific  |  Frost Radar

Frost Radar™ for Economic Development: Broader Asia, 2021

Australia, South Korea, and New Zealand Emerge as the Broader Asian Leaders

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Key Issues Addressed

The Frost Radar™ for Economic Development determines a region's future growth and development potential measured by its ability to enhance citizen satisfaction of quality of life. This report explores Broader Asia’s strengths and weaknesses through country-level assessments of growth and innovation initiatives and benchmarks each country on these t...

The research methodology for this research service is a combined effort of secondary research and intensive primary research through in-depth discussions with industry experts. The Australian mining lubricant market experienced steady growth from 2010 to 2012 driven by the strong mining activities. The decreasing mining commodity prices in the glob...

This research service highlights the Australian fire and smoke detection devices market. It provides a complete analysis of the market dynamics such as drivers and restraints for growth, challenges, technology, legislation and product trends. Following from these, total market size for fire detection system and smoke alarm market are forecasted. In...

This study maps the customer behaviour and expectations of enterprises which have deployed and are using OCRM solutions in ANZ. The analysis highlights the key business challenges driving adoption of OCRM solution, vendor evaluation criteria and purchase decision making process, apart from identifying the most suitable vendor in the ANZ OCRM market...

The ANZ WAF market recorded a 16.6% growth rate on a YoY basis in 2015, as demand for both on-premise and cloud-based solutions continued to rise among enterprises in the region. The enterprises were keen to invest in WAF technology to better protect their Web assets, many of which are increasingly facing external business partners and customers, a...

Enterprises in Australia and New Zealand (ANZ) are increasingly adopting Web and e-mail security solutions as add-on features to their security suites, marking a move away from stand-alone security solutions. This will lead to flat growth in a maturing market. As complexity remains a key cybersecurity concern among enterprises, the market is witnes...

In this Customer Experience Management study for Australia's Telecommunications sector, Frost & Sullivan examines the experiences deliveries provided by telecommunications companies to its customers. This study looks at the critical factors that influence customer behavior throughout the three phases (pre-purchase, purchase and post-purchase) of th...

The Southeast Asian and hydraulic equipment market delves on the market dynamics for product segments like hydraulic pumps and motors, hydraulic valves, hydraulic cylinders, hydraulic accessories and hydrostatic transmission. The factors driving and restraining the market growth is discussed followed by revenue forecasts for each of the product seg...

21 Oct 2021  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant dur...