Search results for: 'marking'

This study discusses market and technology trends and provides market sizing, market segmentation, market shares and forecasts for premise-based and hosted customer service and support (CSS) applications. This research study provides vendors with valuable insight to make actionable decisions on pricing, packaging, and promotion of their products/se...

This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The scope of this research study includes traditional IVR systems and enterprise voice portals. This research service focuses on premise based (CPE) IVR systems. Within this analysis, Frost & Sullivan has identified challenges, drivers and tr...

This study covers the North American speech technologies and solutions markets. It discusses automatic speech recognition (ASR), text-to-speech (TTS), and speaker verification (SV) technologies and their application in self-service (IVR), unified messaging, auto attendant and carrier enhanced service platform markets. The study provides an overview...

This strategic analysis is part of Frost & Sullivans continued coverage of the conferencing and collaboration marketplace. For the purpose of this analysis, Frost & Sullivan considers both tabletop and installed audio conferencing systems to be part of the audio conferencing systems market. Within this analysis, Frost & Sullivan has identified m...

This study offers an analysis of the U.S. TDM and IP Centrex/ hosted PBX services market. The study discusses factors impacting the market and current market and technology trends. It provides an in-depth analysis of the competitive landscape and offers a market size estimate and a forecast in terms of access lines and revenues.

This study analyzes drivers, restraints and trends in the world web-based clientless remote support software market. It provides market analysis by region, delivery model - premises-based versus hosted/SaaS, and type of use - for internal support versus external support. It also offers revenue market share analysis for the world market as well as t...

This study for Latin America provides a detailed analysis of the market for satellite transponder capacity in the region. The study presents the market's dynamics, the factors that drive and restrain its development, and challenges faced by companies who operate in Latin America. The effects of government regulation for satellite communciations are...

This Research Service describes the commercial satellite telecommunications market. It measures and forecasts transponder supply and demand in Latin America. The market examined herein is the 'capacity' market, meaning the market for leasing of geostationary (GEO) satellite transponders to parties that will use this capacity for a number of satelli...

Over the recent years, the MVNO or the Mobile Virtual Network Operator model has experienced a challenging growth prospect in the wireless communications space. This report offers a comprehensive overview of the MVNO phenomenon, and believes that such partnerships will be prevalent, and key to success in the forthcoming third-generation wireless wo...