Search results for: 'operations maintenance services'

In 2017, the Japanese MSS market witnessed a healthy growth of 7.6% on a YoY basis. The Japanese market continued to be the largest contributor in APAC, accounting for 32.3% of the market share in the APAC region. CPE-based management/monitoring service (MMS) segment contributed to a majority of the share in 2017, with a YoY growth of 6.6%. While ...

This research service examines the U.S. defense geospatial market from 2011 to 2017. The market has grown as new tools and technologies have been developed through real-world operations. Afghanistan and Iraq have provided problem sets driving innovation and development of better geospatial tools and services. Geospatial intelligence (GEOINT) has ma...

The customer experience (CX) outsourcing services landscape will sustain a strong growth trajectory during the next five years. Two drivers will fuel this momentum: the increasing acceptance of CX as a formidable competitive differentiation strategy and undeniable incentives for companies to outsource their CX operations. For the third year in a...

More than 6,000 molecules are currently in clinical development across the pharmaceutical research and development (R&D) landscape, with more than 11,000 in the preclinical phase. The industry is witnessing the growth of small- to mid-segment pharma/biotech players making significant contributions to drug discovery and development pipelines. Across...

16 Apr 2018  |  Global  |  Market Research

Global OEM Aftersales 2.0—Comparative Benchmarking of Adoption of New Parts and Service Business Models, 2017

Multi-brand Parts Sales and Innovating with Vehicle Servicing Strategies will be Key for OEMs to Sustain Aftersales Revenue

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The aim of the study is to understand the current transition and to predict future trends in global automotive OEM aftersales segment. As older cars shift to the independent aftermarket primarily due to an aging vehicle population and high cost incurred, OEMs have to strategize their aftersales programs to sustain their market share.--BEGIN PROMO--...

11 Jul 2017  |  North America  |  Market Research

Banking-as-a-Service to Bring Agility and Flexibility to Financial Services, Forecast to 2023

Open Banking Becomes a Key Influencer of Customer Satisfaction and Retention

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Financial services industry has been remarkably disrupted by innovative technologies and new business models to-date. Customers are demanding more customer centric, digital solutions from banks as they are becoming more digitally aware of solutions that are being offered by companies outside financial services. The pace of innovation is rapid in fi...

Globally, passenger demand is rising, resulting in increased flight movement not only at Tier I airports but also at Tier II and III airports. This is leading ANSPs and airport authorities to look for ways to increase flight handling capacity at airports and in the airspace. Aeronautical information is undergoing digital transformation to address g...

Digital transformation has become a priority for enterprises. Data centers are the backbone of a digital economy and an integral part of a digital business’s strategy. The data center colocation services industry is witnessing higher competitive intensity, compelling service providers to build scalable facilities with best-in-class design and t...

This research study covers the U.S. market for wavelength services through the period 2008 to 2014. The analysis in the study is segmented by retail (sales to enterprises) versus wholesale (sales to service providers) revenues, and percentage breakouts of revenues by service type. The study also provides market share analysis based on revenues, and...