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28 Sep 2022  |  North America  |  Market Research
Global Horizontal Business Process Management Services, Forecast to 2028
Organizations are Embracing Digital Technology Solutions to Optimize their Business Processes, Driving Value Creation and Enhancing Business Outcomes
The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...
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09 Nov 2017  |  North America  |  Market Research
Future of the Global Online Freight Services Market, Forecast to 2025
With Digital Technologies and New Business Models in Freight Transportation, Warehousing, and Distribution Services, Online Freight Services are Emerg
The advent of the recent developments in the field of technologies such as Big Data and analytics, cloud platforms, and artificial intelligence, among others, has given rise to new marketplaces within the logistics market, including, online freight services. Providers of online freight services, including both traditional logistics service provide...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Enhanced Omnichannel Functionality and Digital Transformation Drive Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2026
COVID-19 Pandemic Accelerates the Demand for Cloud Applications; Scalability and Remote Working Capabilities to Drive Future Investments
This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...
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01 Jun 2020  |  Global  |  Technology Research
Technology Advancements in Energy Analytics Transforming Power Grids
Integration of Predictive Analytics, Machine Learning, and Internet-of-Things (IoT) will Enable Digitization of Power Grids
Ongoing transformation of digitisation of electricity grid has paved strong foundation for the integration of intelligent energy management technologies. Development of single source virtual platforms to increase consumer engagement toward ensuring energy optimization and sustainability have positively influenced the business outlook. Moreover, th...
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08 Feb 2022  |  North America  |  Market Research
Global 2-Wheeler Aftermarket Growth Opportunities
The Shift toward Electric Vehicles and Digitization will Compress the Industry Life Cycle and Create Numerous Possibilities
The global 2-wheeler aftermarket is growing at a steady pace with demand for the vehicles as a mode of personal transportation and for leisure riding. Aftermarket service providers have begun redefining their business models in order to bring products and customized services directly to the customer. This analysis considers tires, brake pads, ignit...
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30 Oct 2018  |  Global  |  Market Research
Global Communications Test and Measurement Market, Forecast to 2022
Digitization and Virtualization are the Key Enablers That Drive the Market; But Tight CAPEX Budgets Challenge Growth
The high demand for data and lower latency from applications such as video streaming, financial trading, Internet of Things (IoT), connected cars, Big Data, and data analytics is requiring advancements in network devices and infrastructure. The Test and Measurement (T&M) market in communications is thus, driven by the need to test and validate the...
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15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
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26 Nov 2019  |  South Asia, Middle East & North Africa  |  Market Research
Emerging Market Growth Opportunities in India, Forecast to 2024
Leveraging the Accelerated Digital Transformation to Transition Into a Knowledge-based Economy
The political scenario of India is likely to remain stable and makes it an attractive destination for investments. This report analyzes the political and economic scenario in the country and its impact on both domestic and foreign investments. It also examines the social and technological trends along with legal and environmental factors, which sur...
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11 Apr 2019  |  Asia Pacific  |  Market Outlook
Asia-Pacific Energy and Environment Industry Outlook, 2019
Digitalization Set to Shake Up the Energy and Building Segments as Key Participants Strive to Stay Competitive
The main objectives of this study are to provide an inclusive perspective of the energy and environment value chain, to understand the competition, and to analyze future business models. Growth opportunities are also discussed. In 2019, oil and gas (O&G) capital expenditure (CAPEX) in exploration and production (E&P) is expected to grow by 7% to a...
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12 Feb 2025  |  Global  |  Customer Research
Global Healthcare Cloud User Survey, Q3 2024
Artificial Intelligence Growth and the Shift to Cloud-native Applications and Edge Computing Drive the Digital Transformation
The story for 2024 is artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI, particularly generative AI (GenAI), to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption among customers by developing foundational models and user-friend...
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