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29 Jul 2015  |  Asia Pacific  |  Market Research
Malaysian Banking Services Customer Experience Management
Benchmarking the Industry Excellence in Delivering Superior Customer Experience
In this first Customer Experience Management report for Malaysias Retail Banking industry, Frost & Sullivan explores the relationship of the experiences provided by banks for its customers. We look at the critical factors that influence customer behaviours throughout the three phases (pre-purchase, purchase and post-purchase) of their journey, thr...
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20 Feb 2007  |  Latin America  |  Market Research
Colombia IT Infrastructure Outsourcing Services Market
The growth in the IT Infrastructure market in Colombia is mainly driven by the fact that companies are realizing the importance of focusing on core business rather than on support departments. At the same time the velocity at which technology evolves, makes companies understand the benefits of its IT infrastructure to be managed by experts.
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11 Oct 2005  |  Latin America  |  Market Research
Brazil IT Infrastructure Outsourcing Services Market
The Brazilian market of IT infrastructure outsourcing has been going through a growing trend of adopters, taking advantage of a change in companies' cultural behaviour and need for more efficient processes, increases in productivity and possibility to lower investments in physical infrastructure. Moreover, market saturation yet allows good rates fo...
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30 Apr 2001  |  North America  |  Strategic Forecasting
Internet/Online Directory Assistance Services Market
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01 Mar 2022  |  Europe  |  Market Research
European Clinical Laboratory Services Growth Opportunity
Customer Experience Driven by New B2B and B2C Business Models
Diagnostics is the backbone of the healthcare sector. According to a World Health Organization (WHO) study, although the segment accounts for less than 5% of hospital costs, its findings influence 60–70% of healthcare decision-making. Diagnostics helps to analyze medical conditions and guide patients toward the right medication, treatment, or surge...
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03 May 2016  |  Europe  |  Market Research
European Nondestructive Testing (NDT) Inspection Services Market Analysis, Forecast to 2020
Untapped Growth Potential in Eastern Europe and Wind Energy to Drive Overall Revenues
For the European NDT inspection services market, the past 5 years have been torrid with the much discussed sovereign debt crisis crippling many economies. While some economies have turned around, the NDT inspection services market took a fresh blow when oil prices started declining to their lowest level in over 12 years. There are pockets of growth...
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29 Sep 2016  |  Global  |  Technology Research
ICT Technologies Driving Digital India (TechVision)
Information technology (IT) is becoming one of the major contributors of gross domestic product (GDP) growth recorded in India in recent years. It is primarily driven by IT services industry. India is empowering world’s biggest corporates through its IT services; however, back home, it still lacks the basic infrastructure to compete with the global...
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19 Apr 2022  |  Latin America  |  Market Research
Latin American and Caribbean UCaaS and Cloud Meeting Services Growth Opportunities
The Hybrid Work Environment Secures Future Growth Potential
The UCaaS and cloud meeting services markets exhibited strong growth in 2021, driven by the rise of hybrid and remote work environments and the need of organizations in CALA to support unified communications and collaboration among their employees. Solid economic GDP growth across the region (6.3% according to the IMF and 6.2% according to ECLAC, a...
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28 Apr 2023  |  North America  |  Frost Radar
Frost Radar™: Data Center Colocation Services in North America, 2023
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Digital transformation has become a priority for enterprises. Data centers are the backbone of a digital economy and an integral part of a digital business’s strategy. The data center colocation services industry is witnessing higher competitive intensity, compelling service providers to build scalable facilities with best-in-class design and t...
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20 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...
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