Search results for: 'long term impacts of evolving cloud'

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

14 Feb 2018  |  Global  |  Market Research

Global MES in Process Industry, Forecast to 2022

Cloud-based Integration of MES and ERP is Likely to Boost Adoption

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Manufacturing execution systems (MES) are the integrated software applications that provide companies the means to plan and schedule, track, direct and implement their operations. The MES market is growing due to the rapid adoption of cloud computing and data analytics in distinct industry applications around the world. The market is likely to grow...

18 Sep 2020  |  Global  |  Market Research

Value-added Services Backed by Industry 4.0 to Propel the Global Oil & Gas Refinery MRO Services Market, 2020–2024

Leveraging Cloud, Big Data and Analytics will Improve Accessibility for Customers and Enable MRO Service Providers to Generate New Revenue Streams

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Maintenance, repair and overhaul (MRO) services catering to the oil & gas refinery market will be adversely impacted by the Coronavirus 2019 (COVID-19) induced economics slump, alongside the oversupply of oil and lack of storage capacities 2016 to 2024 (the study period of this research). This market is currently (2019) valued at $15.40 billion and...

19 Nov 2020  |  South Asia, Middle East & North Africa  |  Frost Radar

Frost Radar™: Innovative Cloud-based SaaS Business Models are Driving GCC Connected Truck Telematics Market Growth

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The connected truck telematics market in the Gulf Cooperation Council (GCC) region is poised for slow growth due to the current perilous economic conditions. As awareness of telematics increases among the user community, especially for vehicle tracking and the monitoring of various user-based parameters, the technology will witness gradual acceptan...

This research service focuses on the convergence of technologies in industrial operations. Various digital technologies are emerging from startup and leading companies worldwide over the last 5 years to leverage and streamline workflow in industrial operations. Some of the digital technologies have been converged through new product innovations, pa...

This research service focuses on US Department of Defense (DoD) spending requests for the research, development, test, and evaluation; procurement; and operations and maintenance categories. The analyst has segmented the budget request by military department and 20 technology areas including aircraft, ships, ground vehicles, and command and control...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing technologies, emphasizing AI-driven solutions across various sectors. Key innovations include AI-powered platforms for context-aware insights and real-time computing, a global payments platform facilitati...

In this study, Frost & Sullivan focuses on leading service providers that provide comprehensive Ethernet services (retail and wholesale) offerings in North America. The North American Ethernet services market continues to experience negative revenue growth rates, primarily due to price compression, market maturity, and the increasing adoption of SD...

The report provides an indepth analysis of each trend, outlining market demands, drivers and restraints, growth opportunities, and use cases. This will help vendors analyze the market, evaluate their market positioning, and take appropriate action to become global leaders.--BEGIN PROMO--Research Scope This study examines the market scenario and ...