Search results for: 'state grid solutions'

FemTech is a technology terminology coined by the Danish entrepreneur Ida Tin, the founder of Clue, a popular fertility tracking digital solution. FemTech is short for “female technology”, an umbrella term that clubs together devices, software and solutions for the benefit of women. FemTech solutions addresses a whole host of health considerations ...

Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...

This study is an analysis of the current status of the non-performing assets (NPAs) prevalent in the Indian banking system. The various measures that are being taken by the government of India to stem the surge in NPAs and the strategies and practices can serve as long-term solutions to the problem are the main questions that this study addresses. ...

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents outsourcer revenues associated with customer interactions that originate in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automat...

Straddle carriers are used for intermodal operations in ports and terminals for stacking containers and transporting between quay crane and container exchange area. They are valued for their flexibility. The industry has grown significantly in recent years, with a global market size of $1.1 billion in 2022, and will likely record a 7.0% compound an...

The customer experience (CX) management market is projected to grow steadily throughout the forecast period. This expansion is primarily driven by 2 key factors: (1) the increasing recognition of CX as a strategic differentiator, and (2) the rising trend among businesses to outsource their CX operations.Generative AI is set to be a major disruptor ...

This research service assesses the trends in the European substation automation market. The economic recession of 2009 led to a shortage of investment funds in virtually all markets, so that most planned projects were either stalled or completely shelved. This study analyses and determines the impact of the economic recession on the substation auto...

30 May 2024  |  Global  |  Customer Research

Growth Opportunities in the Enterprise Telephony Market, 2024

Is the Future of Business Call Control On-Premises, Cloud, Hybrid or Mobile?

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Frost & Sullivan s 2024 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Current communications and collaboration technology adoption rates and future adoption plans Demand for private branch exchange (PBX) and cloud/mobile PBX functionality Evolution of enterprise telepho...

With the construction of the Western Dedicated Freight Corridor (WDFC), India would explore new opportunities along the corridor to best utilise its capacity and efficiency in the transportation of freight. Indian cold chain logistics will benefit from this due to the demand for fresh produce to be conveniently delivered to end users at their door ...