Search results for: 'software-as-a-service'

The customer experience (CX) management market in Europe generated a revenue of €22.7 billion, growing at a 1.4% compound annual growth rate (CAGR) from 2024 to 2030. Economic uncertainty remains throughout Europe but impacts countries and regions differently. Interest in outsourcing CX management continues to grow, with nearshore and offshore grow...

This research service provides the strategic analysis of the trailer telematics market in Europe. It discusses the penetration of telematics in different types of trailers such as dry box, curtain sider, flatbed, reefer, and tanker. The research provides valuable insights into the market's dynamics, trends, challenges, outlook, and the different pa...

In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...

This study provides a global industry overview of new installations and service markets of elevators and escalators. Asia-Pacific and Americas, in particular Latin America, continue to be demand centers for new elevators and escalators with upcoming planned townships and smart cities, which include residential, office, transportation, and retail se...

The global OBD II automotive aftermarket is witnessing rapid growth; original equipment manufacturers (OEMs) are continuously investing in and acquiring dongle suppliers that are relevant to their businesses. Frost & Sullivan segments the ecosystem into dongle suppliers, Internet and connectivity, and service enablers. This study focuses on key sub...

Product revenue decline was significant for inbound contact routing and IVR systems, and low to moderate for quality monitoring

The monolithic architecture is prevalent in industrial and manufacturing software development and deployment. Rigid and complex to modify, a monolithic application is a large code repository where changes or updates require manual installation and scheduled downtime. Patches are also released during the release cycle, which can take months. A singl...

Fifth-generation (5G) technology represents a fundamental shift in communication network architectures, accelerating revenue generation through innovative services that 5G-enabled smartphones, tablets, laptops, and internet of things devices facilitate. This breakthrough technology delivers a potent combination of network capabilities and flexible ...

Cloud has become an established component of enterprise technology strategy in Latin America, but adoption has not necessarily reduced complexity. Many organizations now operate fragmented environments: public cloud, private cloud, on-premises infrastructure, legacy applications, SaaS platforms, and multiple data architectures. As a result, the st...