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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026
Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services
South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026
Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration
The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026
Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction
The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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18 Feb 2021  |  Europe  |  Customer Research
Communications and Collaboration Investment Priorities
IT/Telecom Buyers’ Perspective
This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...
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08 Mar 2021  |  North America  |  Market Research
Truck OEM Strategies for GHG/CO2 Regulation Compliance, 2020-2030
Propulsion Alternatives to Diesel will Emerge in the Medium Term (2024-2027); the Outlook for Aerodynamics and Advanced Diesel Combustion Technologies is Strong
Greenhouse gas/fuel efficiency regulations in TRIAD countries and increasingly stringent tailpipe emission standards in developing countries will shape OEM powertrain strategies over the next decade. This Frost & Sullivan research service provides an overview of key future fuel efficiency and tailpipe emission regulations across different regions f...
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01 Jul 2021  |  North America  |  Market Research
Global Computed Tomography Growth Opportunities
Increased Demand and Purchase Parameters on Multivariate Trends Propel Transformational Growth
An estimated 375 million computed tomography (CT) procedures are carried out globally, increasing annually by 3%–4%. CT has become an indispensable tool in illness diagnosis and management, playing an instrumental role in COVID-19 management. The dynamic CT industry involves many participants introducing technological innovations frequently to ma...
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25 Aug 2021  |  Global  |  Market Research
Global Shaft Measurement & Inspection Solutions Growth Opportunities
Future Growth Potential of the Solutions due to Demand in the Automotive, Aerospace, and Medical Industries
This research service analyzes the global trends in the optical shaft metrology market. The niche global optical shaft metrology market witnessed steady growth with an emphasis on quality control, especially in the automotive and aerospace industries. The onset of COVID-19 disrupted the supply chain globally and demand contracted across the automot...
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27 Aug 2021  |  Global  |  Frost Radar
Frost Radar™: Command and Control Software for CNI, Airports, and Safe Cities, Global, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Most organizations typically manage their physical and digital security teams, data, and systems as separate silos. The trend toward security convergence, which has long been an area of industry interest, has accelerated in recent years as threats become multi-faceted, more security systems are digitized and connected, and systems are actively inte...
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09 Nov 2021  |  Asia Pacific  |  Market Research
Australian Industrial and Institutional Cleaning Chemicals Growth Opportunities
COVID-19 Pandemic Creates Industry-wide Opportunity for Enhanced Customer & Branding Strategies
Although the COVID-19 pandemic has resulted in border closures, movement restrictions, a dip in economic activity, high unemployment, and massive disruption to supply chains, it has also presented the Australian industrial and institutional (I&I) cleaning chemicals industry with an opportunity to amplify its profile and extend its reach. COVID-1...
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