Search results for: 'point data management'

This research presents an in-depth analysis of the US PV Asset Management Systems Market. The high growth rates in PV installations since 2014 are now translating into a larger installed base that has to be managed. US solar capacity in 2017 stood at 46GW – by 2024 it will have more than doubled to reach 97.88GW. Declining costs are making projects...

11 Sep 2018  |  Europe  |  Market Research

Growth Opportunities in the Nordic Region Facility Management Market

Service Innovation and Contract Integration to Drive Growth and Industry Transformation

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The facility management (FM) market in the Nordic region is one of the most advanced in the world, but it's also one of the most mature and revenue growth is becoming hard to find. Companies need to innovate around technology, new business models, emerging value propositions, and creative new service offerings to find ways to deliver profitable an...

The Trend Opportunity Profiles Series identifies specific opportunities emerging from future trend evolutions. It is designed to help clients discover and prioritize the most consequential medium-to-long-term trends that are continually transforming their business’s growth environment. The series covers 9 key industries: Supply chain and logistics;...

17 Mar 2017  |  Asia Pacific  |  Market Research

Australian Facilities Management Market, Forecasts to 2023

Technology-aided Value-added Solutions Prompts FM Market Development

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The Facilities Management (FM) market in Australia has relatively high outsourcing rate due to the number of mature end-user sectors. However, due to its market nature and cost pressure, the split between in-house and outsourced FM is unlikely to change during the forecast period. During the forecast period, the market is expected to be fueled by d...

Adoption of healthcare information technology (IT) in Brazil has been increasing at a moderate pace, with good possibilities ahead as the country moves to more solid economic ground. Brazil presents great opportunities for growth in the near future, based on four major pillars: • Huge healthcare infrastructure • Potential gross domestic product g...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

14 Oct 2020  |  South Asia, Middle East & North Africa  |  Market Research

Assessment of Growth Opportunities in the Indian eWaste Management Market

A Manifold Increase is Anticipated in the Share of the Organised Sector as the Current Capacity Addresses Just about 25% of the Market

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The eWaste management market in India is expected to offer major opportunities for existing as well as new participants in the market. With current levels of installed capacity catering just to 25% of the total e-waste generated in 2019, capacity additions are highly likely during the study period. Frost & Sullivan predicts that the market will tou...