Search results for: 'fa02 digitization'

The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

The Indonesian contact center application market declined by 6.6% in 2017 and reported market revenue of $13.9 million. The market is forecast to grow at a CAGR of 4.3% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, ...

2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...

09 Mar 2023  |  Global  |  Market Research

Global Surgical Navigation Systems Market, Forecast to 2027

Competitive Intensity Driven by Digitally Led Business Models Creates New Growth Opportunities

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This study provides an overview of the global surgical navigation system market and covers technological solutions, including electromagnetic navigation systems, optical navigation systems, and hybrid navigation systems. The geographical scope is North America, Europe, and Asia-Pacific. It offers a detailed analysis of market sizing, trends, compet...

24 May 2024  |  Global  |  Market Research

Growth Opportunities in the Maritime Port Security Sector, 2024 2030

Achieving Operational Efficiency and Enhanced Security through Digital Transformation in Maritime Ports

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The maritime industry is undergoing a revolutionary transformation thanks to the integration of smart port technologies. These advancements are crucial for enhancing operational efficiency and security and they cater to the complexity demands of global maritime traffic. Smart ports incorporate sophisticated systems, such as IoT, AI, and blockchain,...

Thailand’s facility management (FM) market is experiencing consistent growth, largely due to the increasing trend of outsourcing FM services, which is further propelled by the expansion of commercial and industrial assets across the country. The adoption of smart, technology-enabled solutions is becoming more widespread, leading to greater operatio...

The increasing volatility of global supply chains is driving interest in microfactories and distributed manufacturing. Manufacturers aim to improve production flexibility, reduce reliance on lengthy logistics routes, and enhance resilience in times of disruption. Traditionally, manufacturing networks have been optimized for centralized production, ...

The automotive retail market in Brazil is at the helm of change and is currently being disrupted by a number of transformative shifts, such as newer dealership formats (pop-up stores, experience outlets, online vehicle commerce, virtual live stores), and omnichannel (online-to-offline customer journeys, digital technologies, newer vehicle financin...

China’s rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the "new normal" across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, China, 2024 survey reveals how car owners and buyers in...