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The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...

16 Jun 2025  |  Asia Pacific  |  Market Research

Payments and Banking-as-a-Service Market, Asia-Pacific, 2025–2030

Embedded Finance is Driving Transformational Growth Due to Seamless Integration in Payments and Banking Services

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The Asia-Pacific (APAC) is experiencing a surge in digitalization, which has been further accelerated by increased financial inclusion. This transformation is largely driven by regulatory support and the burgeoning fintech ecosystem in the region. This shift has led to a notable rise in the adoption of digital payment solutions and the emergence of...

The global cloud infrastructure market is entering a new phase of growth, shifting from a decade defined by scale expansion and generalized compute consumption toward a more complex environment shaped by infrastructure constraints, workload specialization, and evolving deployment requirements. While demand continues to expand—driven in part by AI, ...

This research service presents a comprehensive analysis of the Middle East industrial services market with a breakdown of segments by countries, end users, and type of equipment being serviced. The revenue by end users and type of equipment are discussed for each of the countries that constitute the Middle East. Revenue analysis is provided for eac...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

The masterbatches market includes color, additive, white, black, and filler segments. It also comprises 2 end-product families: thermoplastics and thermosets.Manufacturers use masterbatches to incorporate pigments and additives into polymer resins and elastomers more efficiently. These compounds improve product uniformity and process stability by e...

High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...

The network services industry is experiencing significant shifts driven by advancements in Software Defined Networking (SDN), Secure Access Secure Edge (SASE), and managed security services, which are expected to sustain double-digit revenue growth and counterbalance declines in traditional transport services. Artificial Intelligence (AI) is playin...

The Advanced Manufacturing Technology Opportunity Engine provides profiles of innovations related to Developer-Ready Humanoid for Embodied AI, Fleet-Capable Autonomous Robot for Data Center Concrete Drilling, High-Dexterity Robot End Effector for Enhanced Precision, Hybrid 3D Printing and Milling System for Enhanced Material Casting, AI-Enabled Vis...