Search results for: 'system integrators'

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. Private multi-access edge computing (MEC) is a private mobile networ...

This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in phase change materials for energy storage, tidal energy, agrivoltaics systems, floating PV, concentrated solar, LFP batteries, energy management systems, and tandem solar cells, among others.The Energy and Power Systems TOE provide insights on the lat...

21 Feb 2022  |  Global  |  Frost Radar

Frost Radar™: Surveillance Analytics, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Digitization and an ever-increasing volume of video data are rapidly changing the way that businesses secure their operations, assets, and data, and use surveillance solutions to provide the visual cues that inform security responses. This traditionally required different vendors for the many physical security systems and the integration of these s...

This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in proton exchange membrane electrolysis, fuel cells, lithium-metal batteries, battery energy storage systems, thermal energy storage systems, nuclear microreactors, offshore solar, microgrids and their optimization, compressed air energy storage, among ...

12 Jul 2022  |  Global  |  Frost Radar

Frost Radar™: Autonomous Shuttles, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The autonomous shuttle will be an important step toward bringing driverless technology to the masses. Unlike other self-driving technologies that are being developed for logistics or personal transport, autonomous shuttles will carry multiple passengers on scheduled urban and rural routes, providing a clean and safe public transit option to deconge...

Enterprises are moving from fragmented team tools to enterprise systems of execution. What began as task management and collaboration is evolving into execution intelligence: platforms that unify work, automation, and cross‑functional orchestration while meeting rising expectations for governance, security, and measurable outcomes. Buyers no longer...

Smart building solutions market revenue was estimated at $20,045.8 million globally in 2025 and is forecast to increase at a compound annual growth rate of 12.7% through 2031, driven by accelerating enterprise decarbonization mandates, the proliferation of AI-driven building intelligence platforms, rising energy costs, and a structural shift from r...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...