Search results for: 'Analyst Perspective on Agentic AI'

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

Infographics

×

Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...

The Asia-Pacific (APAC) contact center applications market registered growth of 5.8% to reach $719.5 million in 2019. Technology up-gradation, cloud migration, and adoption of new technologies such as analytics, automation, and self-service applications are driving market growth. Frost & Sullivan expects the APAC contact center applications market ...

Globally, the aging population is enlarging, and this group’s participation in the labor market is increasing accordingly. By 2030, people aged 60 and above are expected to outnumber children under age 10 by 60 million. Projections estimate 30% growth in labor participation from the 65+ age group. At global scale, the increase in life expectancy pr...

The focus of this research service is to analyze the drivers and restraints that affect the growth of the North American generator set market. In the competitive generator space, market participants must leverage key differentiators, capitalizing on consumer demand for quality, reliability, and innovation. Factors such as increased awareness among ...

18 Nov 2021  |  Global  |  Market Research

Global Terabit Ethernet Testing Solutions Growth Opportunities

Future Growth Potential Encouraged by 5G Deployments, Rapid Developments in Next Generation 800GbE and 1.6TbE, and Hyperscale Clou

Infographics

×

The global terabit ethernet (TbE) testing solutions market was worth $62.3 million in 2020 and will reach $203.6 million by 2025, corresponding to incremental growth of $141.3 million and a compound annual growth rate (CAGR) of 26.7% between 2020 and 2025. The market had exorbitant growth rates in 2019 and 2020; however, as the technology matures, ...

Though the global uninterruptible power supply (UPS) industry is mature, it continues to offer considerable growth opportunities in different market segments, such as technology, end-user vertical, power range, and geography. This Frost & Sullivan study provides in-depth insight into the total UPS market and various high-growth segments. The indust...

This research analyses the global trends in the dimensional metrology software market. The global market is witnessing steady growth, with end users focused on enhancing productivity and reducing operational expenditure (OPEX). Manufacturers are constantly looking to improve the quality of products and reduce wastage, as digitalisation of industrie...

The Frost Radar on account-based marketing (ABM) platforms analyzes providers that offer technology platforms, tools, and services created to streamline and optimize the execution of ABM strategies. ABM is a strategic approach in which a business targets its marketing efforts on a specific set of high-value accounts through personalized engagement...