Search results for: 'Channel Profitability Study'
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23 Dec 2021  |  Asia Pacific  |  Market Research
Evolution of Omnichannel Customer Engagement
Digitalization Accelerates in an Omnichannel World – A Perspective on Asia-Pacific Region
2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...
$2,450.00
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18 Feb 2022  |  Global  |  Market Research
Global Public Cloud Services Growth Opportunities
Convergence of AI and Cloud Accelerates Future Transformational Growth
This Frost & Sullivan research examines the strategic positioning of public cloud service providers to leverage artificial intelligence (AI) capabilities and monetize their service offerings. The report highlights the growing importance of public cloud providers in the AI ecosystem, given the increasing shift in enterprise and consumer data residin...
$2,450.00
Special Price $1,837.50 save 25 %
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20 Dec 2022  |  Global  |  Market Outlook
Unified Communications and Collaboration Market Outlook
Top 10 Predictions for 2023
Abrupt, massive and disruptive changes of the past several years have pushed cloud communications services and intelligent devices to the forefront. Globalization, evolving workforce demographics, rapidly shifting customer requirements, and technology advancements are transforming how and where work is performed. Unified communications and collabor...
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15 Apr 2025  |  Global  |  Market Research
Class 1–3 Engine Management Sensors Aftermarket, Europe, 2024–2029
Disruptive Technologies and Stricter Regulations are Driving Transformational Growth by Increasing the Number of Sensor-equipped Vehicles as well as the Number of Sensors Per Vehicle
This Frost & Sullivan report analyzes the transformative shifts affecting the Class 1–3 engine management sensors (EMS) aftermarket in Europe for passenger cars and light commercial vehicles. The report categorizes EMS as follows: Camshaft/crankshaft sensors, manifold absolute pressure sensors, anti-lock brake system sensors, mass air flow sensors,...
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11 Jun 2026  |  Global  |  Market Research
Mobile Threat Defense, Global, 2025–2029
Increasing Adoption of Mobile-First Work Environments Drives Transformational Growth in Mobile Security Solutions
Mobile threat defense (MTD) solutions are designed to protect both corporate-owned and BYOD devices against a wide range of modern attack vectors across devices, applications, networks, and phishing channels while ensuring strong user privacy and minimal impact on device performance. These solutions provide comprehensive, real-time protection throu...
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27 Jan 2020  |  Asia Pacific  |  Market Research
The Opportunities and Challenges of the Payments Industry in Indonesia, Forecast to 2025
eWallets Growth is Rapid but Cash will Still be King for Now
The growing number of people of working-age, greater financial inclusion, increasing literacy levels, and growing internet penetration present a significant opportunity for the payments industry in Indonesia. The industry has recorded positive growth in terms of transaction value from US$ 333 billion in 2013 to an estimated US$ 563 billion in 2019....
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25 Feb 2020  |  North America  |  Market Research
Artificial Intelligence in Enterprise Communications and Collaboration, Global, 2019
Assisted and Augmented Intelligence is Making Greater Headway in Workplaces
This research study focuses on how AI is making inroads into the enterprise communications and collaboration arena. Subsequent to the dynamic technology shifts from on-premises enterprise communications to cloud-based communications services, the industry is further warming up to embrace AI and integrate it with multifarious communication channels...
$3,000.00
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24 Apr 2020  |  North America  |  Market Research
Addressing the Experience Delivery Gap
A Sine Qua Non for Making CX an Organization-wide Priority
Today, the experience economy is in full swing, strongly impacting organizations and their business models. In this new era, user experience is key to creating value. It is no longer just about the quality of a product or a service; it is about the emotions and experiences that clients have when they consume it. Firms from all sectors are increasin...
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06 May 2020  |  South Asia, Middle East & North Africa  |  Market Research
Understanding the Impact of COVID-19 on the GCC Region
An Assessment of Growth Opportunities and Growth Pipelines in Light of the Pandemic
Like other economies, countries in the GCC have been rendered vulnerable by the COVID-19 pandemic. Wholesale and retail trade, transportation and storage, and finance and insurance, which accounted for nearly 50% of Dubai’s gross domestic product (GDP) in 2018, have all been affected. In the oil and gas industry, plunging jet fuel demand and higher...
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05 Nov 2020  |  Latin America  |  Market Research
Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025
New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities
The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...
$8,000.00
Special Price $6,000.00 save 25 %