Search results for: 'distributed drive of service data'
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23 Nov 2020  |  Asia Pacific  |  Market Research
Technology Upgradation and Cloud Migration Driving Indian Contact Center Applications Market, Forecast to 2026
Growing Adoption of Knowledge Management Tools and RPA to Enhance Operational Efficiency
The Indian contact center applications market generated revenue growth of 8.2%, with market revenue of $78.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 5...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Demand for Superior Customer Experience Driving Thai Contact Center Applications Market, Forecast to 2026
Growing Focus on Efficiency and Lower Costs to Boost Investments
Thailand's contact center applications market generated revenue growth of 6.9%, with market revenue of $21.3 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 6...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026
Personalisation and Proactive Customer Experience Represent Key Growth Opportunities
The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...
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14 Jun 2001  |  North America  |  Market Research
Web Self Service Knowledge Base Solutions Market
This report provides a detailed analysis of how the growth of e-mail management and web-enabled contact centers is driving demand for web self service knowledge base solutions.
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21 Jul 2016  |  North America  |  Market Research
Global Heavy-duty Truck Platforms Driving Growth Opportunities
Average Number of Global Platforms per OEM to Rise from 2.2 to 2.8 by 2025
Platform-based production has gained importance among truck manufacturers in recent years. It offers improved margins due to increased scalability, as well as multi-regional presence. Nearly half of the total number of heavy trucks produced globally will be platform-based by 2025. OEMs are expected to start focussing on global platforms, shifting f...
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09 Sep 2021  |  Asia Pacific  |  Tracker
Rising Demand for Digital Technologies Accelerates Asia-Pacific Business Process Management (BPM) Services Market Growth
Traditional BPM Services are Being Reinvented through Digital Technologies to Deliver Enhanced Business Outcomes
In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...
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23 Feb 2022  |  Global  |  Frost Radar
Frost Radar™: Downstream Geospatial Services, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Geospatial technology incorporates historical and near-real-time mapping and surveying, remote sensing, aerial photography, global positioning system (GPS), and geographic information system (GIS) data so that downstream providers can offer navigation, connectivity, and location-based services. While geospatial services revenue dropped at the st...
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30 Mar 2020  |  Global  |  Technology Research
Into the Fast Lane with AI: Driving the Future of Mobility
An insight into how AI is likely to open up new opportunities for OEMs in the near future
Artificial intelligence (AI) will hold as a key enabler in transforming the automotive industry. Currently, the automotive industry is focusing on integration of AI in self-driving cars, while other application areas include R&D, procurement, supply chain management, manufacturing, mobility services, and customer experience. Automotive manufacture...
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18 Jun 2012  |  North America  |  Market Research
North American Calibration Services Market
Increasing the Product Mix at Customers' Sites will Drive the Demand for Greater Capabilities
This deliverable provides an in-depth analysis of the calibration services market in North America, which comprises the calibration services provided by OEMs, third-party service providers, and in-house laboratories. The study covers electrical/electronic, mechanical, thermodynamic, and physical/dimensional capabilities. It features revenue forecas...
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25 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research
Passenger Vehicle Servicing Market in the UAE—Outlook and Trends 2017
Collision repair accounts for 27% of vehicle servicing revenues; Strategic tie-ups with Insurance companies a must for OEMs
This Industry Docket takes a look at the UAE's Passenger Vehicle Servicing market, offering insights into the differences in cost of operations between dealer channels and independent repair centres with a key focus on accident repairs. It also highlights how OEMs / Dealers can adopt some of the best practices followed by A-class independent repai...
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