Search results for: 'solution cloud latin'

The market for UC&C in the cloud in Latin America is driven by the proliferation of mobile devices, the rise in the small and medium businesses, the increased consideration for Web conferencing/video solutions, and the appearance of virtual machines. This research includes key stakeholder interviews and provides a qualitative analysis of the trends...

As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...

The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...

The main objective of this research service was to investigate the current use and future adaptation of cloud solutions in North American contact centers. Currently, about 50% of the contact centers in North America use hosted or cloud solutions, and that percentage is expected to reach more than 90% by 2016. Although small and medium contact cente...

In the nascent market of cloud computing in Brazil, SaaS holds the largest share of IT services outsourced and IaaS is close behind. Meanwhile, PaaS has become a viable market opportunity. This market insight covers the Brazilian cloud computing market, including the market overview, drivers, restraints, trends, competitive analysis, and forecasts ...

With the significant rate of migration to the cloud, cloud service providers should ensure that security of proprietary data and application performance are not compromised. These challenges are compounded with the significant trend of virtualisation, as well as the increase in tier complexity due the rise of a considerable number of other third-pa...

This study provides an outlook of the mobility solutions and business models available or emerging in the key Asian countries of Japan, South Korea, and Singapore. These countries have implemented multiple mobility solutions for their economically developed and densely populated large cities. This study researches and analyzes the trends in these c...

This market insight examines the OTT video services market in Latin America. It provides information on the number of subscriptions and the revenue for 2013 and 2018 in Latin America and discusses its impact on pay TV services, based on an end-user survey conducted in the 5 major countries of the region. This analysis also provides insights gleaned...

This strategic insight provides an outlook of growth opportunities in the Latin American rail freight market, primarily covering Argentina, Brazil, Chile, Colombia, Mexico, and Peru. Secondary and primary research was conducted, including interviews with suppliers, regulation authorities, and distributors. The study discusses key trends, market dri...