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15 Nov 2019  |  Global  |  Technology Research
Technological Advances in Gastrointestinal Imaging and Diagnosis
Analysis of Current and Developing Technologies in Endoscopy, Colonoscopy, Associated Accessories, Capsule Endoscopy, Molecular Diagnosis and Imaging, AI Applications, and Contrast Agents
The gastrointestinal tract has been one of the most difficult areas to evaluate with available imaging standards. Since the introduction of endoscope in 1960s, there have been continuous advances in endoscopy by replacing fiberoptics with CCD (Charge-coupled device) detectors. The Japanese method of staining mucosa with dye-spray called “chromoendo...
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05 Jun 2019  |  Africa  |  Market Research
Africa’s Business Travel and Transport Transformation
Unlocking the Continent’s Business Travel Potential
Africa's economic growth continues to extend across the continent. To many, Africa represents some of the final frontiers for industrial development. Large-scale infrastructure developments, especially in airports and roads, are having a positive effect on improving commercial linkages in Africa. There is, however, still significant space for inn...
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04 Apr 2019  |  Asia Pacific  |  Market Research
Chinese Clinical Laboratories Market, Forecast to 2025
Investment in Private and Specialty Care Clinics Drives Growth
China is one of the fastest growing healthcare markets in the world. Traditionally, healthcare services have been dominated by the public sector; however, 2014 onward, the trend reversed with greater private sector participation. China still faces a number of challenges: unequal distribution of healthcare resources across the country; lack of an ef...
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22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Outlook
Non-performing Assets in the Indian Banking System, 2008–2018
Current Strategies and Long-term Solutions
This study is an analysis of the current status of the non-performing assets (NPAs) prevalent in the Indian banking system. The various measures that are being taken by the government of India to stem the surge in NPAs and the strategies and practices can serve as long-term solutions to the problem are the main questions that this study addresses. ...
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12 Mar 2019  |  Global  |  Market Research
Three CX Trends Heading into 2019—A Postcard from the Technological Edge
Three CX Trends Heading into 2019
As the customer contact landscape continues to be disrupted, the CX team at Frost & Sullivan has seen three noteworthy topics come across our desks repeatedly over the course of 2018, each of which resulted in detailed white-papers. These are by no means the only technology-related topics of importance as far as the CX goes, but it’s noteworthy how...
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28 Jan 2019  |  North America  |  Market Research
North American Workforce Engagement Management (WEM) Market View for Customer Care, 2019
Going Beyond Salaries and Surveys to Improve Cross Organizational Business Outcomes
The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), mobility, and cloud computing are a few examples of maturing technologies that are impacting this transformational movement. This t...
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08 Oct 2019  |  Latin America  |  Market Research
Future of Brazilian Connected Truck Market, Forecast to 2025
Addressing the Case for Connect Trucks through Fleet Management Systems is Essential to Tackle Pain Points of the Main Industries in the Country
Brazil has a moderately fragmented connected truck market that is served by more than 20 telematics companies, leading OEMs, and over 35 startups that work with commercial trucking and transport and logistics (T&L) industry. The country is going through a challenging period, with the economic recession still impacting truck sales and other industri...
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26 Jun 2019  |  Global  |  Technology Research
Technological Advancements and Emerging Applications of Fuel Cells
Increasing Durability and Cost Reduction Accelerate Commercialisation of Fuel Cell in Various Applications
There is rising demand for innovative, efficient and cleaner power generation technologies. Electrochemical energy technologies such as supercapacitors , batteries and fuel cells have gained a significant interest in last decades and are considered important to enable alternative power sources. Fuel cells are one of the most promising energy gener...
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11 Jun 2019  |  North America  |  Market Research
BPO Company Culture, 2019
THE Driver for Customer Experience Excellence
This Market Insight will explore how large Business Process Outsourcers (BPOs) have created company cultures that have become a driver for customer experience (CX) excellence across global markets. Much more than a company call for donating to a favorite charity, it’s about employee volunteerism, feeding children, caring for the environment, day c...
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19 Nov 2019  |  North America  |  Market Research
English Proficiency is the New Black
The BPO Nearshore Growth Accelerator
This Frost & Sullivan Market Insight presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. In preparing this report, Frost & Sullivan conducted interviews with executives from the following companies: Alorica,...
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