Search results for: 'management software'

18 Nov 2021  |  Asia Pacific  |  Market Research

Singapore Building Management System Growth Opportunities

Disruptive Technologies and Competition from Start-ups Stimulate the Progression of Building Management Solutions

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The Singapore building management system (BMS) market is forecast to expand with a 7.2% CAGR for 2021–2027. Although the positive growth over the forecast period is attributable to recovery from the pandemic, it will not reach the market size of pre-COVID-19 years. Growth is lower due to slower recovery in the construction sector until 2027. Althou...

13 Jul 2021  |  Asia Pacific  |  Market Research

Southeast Asia Facilities Management Emerging Business Models and Growth Opportunities

Digitally-Led Business Models Create New Opportunities in Service Advancements

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COVID-19 severely affects all facilities management (FM) end-user segments. The Southeast Asian FM market revenue declined by 3.7% in 2020 due to the pandemic. As the market gradually recovers over the forecast period, competition is expected to intensify and accelerate the need for innovation in FM services. FM market participants in Southeast Asi...

29 Oct 2021  |  Asia Pacific  |  Market Research

Vietnam Facility Management Growth Opportunities

Innovative Business Models are the Way Forward for Vietnamese FM Advancement

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This study covers the Vietnamese FM market, which includes cleaning services, M&E services, and parking management only. The FM market in Vietnam accounted more than $250 million in 2020, after a 2.8% decline due to the COVID-19 pandemic. Nonetheless, market growth will remain favorable until 2026 with increasing FM demand and awareness on outsourc...

Plastic waste generation will increase in the coming years in China, mainly due to the fast development of the Chinese economy and progressing urbanization, posing significant environmental concern. Therefore, the incorporation of sustainable approach to manage plastic waste becomes critical. In 2018, China came out with plastic wastes ban to focus...

01 Sep 2021  |  Asia Pacific  |  Market Research

Australia Facility Management Growth Opportunities

Technology Adoption and Service Efficiency to Advance FM as the Economy Improves Post-pandemic

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The Australian facilities management (FM) market registered disruption due to the COVID-19 pandemic in 2020, recording negative growth. It is forecast to remain negative in 2021. Frost & Sullivan expects the FM market to record stable development in 2022 as the economy recovers and fully recover by 2025 or 2026. New infrastructure development, h...

02 Nov 2021  |  Asia Pacific  |  Market Research

Singapore Facility Management Growth Opportunities

Transformative Mega Trends including Building Technology Progression, and Future of Workplace are Key to Service Providers’ Advancement in FM

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Key Issues Addressed

Singapore's facility management (FM) market is in the advanced stage of the growth lifecycle due to the strong culture of outsourcing and the high acceptance of value-added or innovative offerings. It is a mature market, and a large number of regional and global service providers have set up their headquarters in the city. A conducive business ...

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...