Search results for: 'analyst planronics'

Data breaches have risen in scale and complexity, and enterprises are investing in many solutions to address each new threat exposure. Often, such solutions operate in silos, generating alerts on multiple threat types. The security operations center (SOC) must handle and respond to each alert; when done manually, speed and accuracy suffer. SOCs con...

This report examines the transformation of the Customer Experience (CX) Management and Business Process Outsourcing (BPO) industry as artificial intelligence (AI), automation, and evolving enterprise expectations re-shape traditional service delivery models. Drawing on insights from Frost & Sullivan analysts Sebastian Menutti, Sherrel Roche, and Kr...

Vulnerabilities are errors or weaknesses within a software program, network, application, or endpoint that enable an unauthorized user to access sensitive data, gain control, or deny access to authorized users. At a high level, Frost & Sullivan defines vulnerability management (VM) as a platform that offers vulnerability assessment, prioritization,...

The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopolitical chaos, and technology disruption. Think of...

Augmented analytics technology leverages machine learning (ML)/artificial intelligence (AI) and natural language generation (NLG) to enhance data analytics process by automating data analysis and sharing the insights in a intuitive visual format. The technology is primarily aimed at empowering non-technical/non-data scientist users to effectively p...

Artificial intelligence is fundamentally transforming cybersecurity operations from reactive, analyst-driven monitoring into intelligent, adaptive, and increasingly autonomous security ecosystems. As organizations face escalating cyber threats, expanding attack surfaces, and persistent security talent shortages, AI is becoming a strategic enabler t...

This Market Insight explores how large business process outsourcers (BPOs) are redefining and expanding traditional corporate giving. Corporate social responsibility (CSR) was the decades-long moniker to describe initiatives designed to deeply engage their agents and employees within the local communities. Much more than a company call for donating...

The November 2002 edition of the Communications Test Monitor presents a detailed analysis on Vector Network Analyzer market and Ultrawide Band technology and communication testing in military applications. This edition also presents a overview on installation & maintenance market. Do not miss the company of the month section that presents an in dep...

The October 2002 edition of the Communications Test Monitor presents part II of our analysis on Optical Spectrum Analyzers market and CDWDM technology. This edition also presents a detailed analysis on European service providers market. Do not miss the company of the month section that presents an in depth look as Circadiant and read our analyst op...