Search results for: 'dial 01'

This study covers market and technology trends and provides market sizing and forecasts for the World Outbound Dialing market. Among the types of outbound (telephony) contact methods are predictive, preview, power dialing. Contact centers are feverishly attempting to maximize their effectiveness to serve customers on inbound and permission-based, o...

This study provides a worldwide analysis of the outbound dialing market, including preview, power and predictive solutions. The DNC legislation is covered as is the offshoring and total solution trends.

Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...

US President Donald Trump imposed a 25% tariff on imports of passenger vehicles, light trucks, and certain automotive parts (engines, transmissions, powertrain parts, and electrical components, among them) on March 26, 2025. He also announced a more comprehensive set of “reciprocal tariffs,” starting at 10% on almost all goods from most countries.S...

This Frost Radar reveals the positioning of key companies in the Latin American cloud contact center as a service (CCaaS) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or oth...

16 Apr 2018  |  Global  |  Market Research

Global OEM Aftersales 2.0—Comparative Benchmarking of Adoption of New Parts and Service Business Models, 2017

Multi-brand Parts Sales and Innovating with Vehicle Servicing Strategies will be Key for OEMs to Sustain Aftersales Revenue

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The aim of the study is to understand the current transition and to predict future trends in global automotive OEM aftersales segment. As older cars shift to the independent aftermarket primarily due to an aging vehicle population and high cost incurred, OEMs have to strategize their aftersales programs to sustain their market share.--BEGIN PROMO--...

Considering the global trends in automotive and aerospace focusing on improving fuel efficiency and reducing carbon footprint, these polymers can offer new possibilities in performance by replacing metals. However, it is a challenge to make the right choice of polymer grade for a specific end-use application due to the complexities involved in mat...

ICT has led to transformational breakthroughs in the automotive landscape, enabling companies to gain a competitive advantage, creating new ways of generating revenue, and convergence of technologies that has disrupted the status quo. This report outlines the different types of information and communication technologies disrupting the automotive sp...

27 Apr 2018  |  Global  |  Market Outlook

Global Waste Recycling Market Outlook, 2018

Principles of Sustainability, Innovative Business Models, and Disruptive Technologies to Change the Landscape of Waste Recycling Market

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Principles of sustainability, innovative business models, and disruptive technologies are likely to change the landscape of waste recycling market. This outlook study provides an overall update on the global waste recycling market in 2018, covering the municipal solid waste, industrial non-hazardous waste, WEEE, construction & demolition waste, and...