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Nigeria and Kenya's managed services market is at its infancy stage and is viewed by service providers as an exciting market with endless opportunities. Companies are seeking to transform from a capital expenditure model to operating expenditure model by reducing their total cost of ownership. The recent economic downturn and the constant pressure ...

In the face of rising cyber security threats to enterprises, the market for managed security services (MSS) is attracting attention from technology providers. The Internet of Things, Big Data, and consumer protection acts are among the leading trends influencing the market. This research service provides an analysis of South Africa’s MSS market. It...

The growing OTT market represents both a threat and an opportunity for telecommunications operators globally. The key drivers in the OTT market includes, the growing availability of high-speed connections, the increasing penetration of smart devices, and the consumer drive for the adoption of technology and services. The major OTT providers are tr...

This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, a...

South Africa's managed services market is at its infancy stage and is viewed by service providers as an exciting market with endless opportunities. Companies are looking to transform from a capital expenditure model to operating expenditure model by reducing their total cost of ownership. The recent economic downturn and the constant pressure on bu...

To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...

This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...

18 Dec 2020  |  Africa  |  Market Research

Innovative Business Models Transforming the Egyptian Two-Wheeler Market, 2024

Growth in the Market to be Driven by Last-mile Logistics Services and New Women Riders

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Egypt is one of the fastest-growing and most resilient markets in the African continent. In 2019, it was the 45th largest economy and experienced significant economic advancement owing to a considerable reduction in unemployment and inflation. The country's GDP also increased by 5.6% to $302.3 billion between 2018 and 2019 with the industrial secto...

Managed services in the ICT market cover a wide range of solutions; however, all of these solutions have been affected by the changing nature of the industry and its competitive landscape. With the South African managed services market facing increased competitive rivalry, understanding and proactively managing the customer journey have become even...