Search results for: 'fare net'

After a challenging 2020, 2021 was a defining year for the energy industry in many ways. The world witnessed rising concerns about climate change and the need for sustainable solutions and processes. Following the latest COP summit, more than 100 countries pledged their commitment to net-zero emissions by 2050. In Asia-Pacific, Japan, Australia, an...

The e-hailing market in the ASEAN is showing clear signs of growth and is likely to emerge as a key mode of transport in the region in short to medium term. Urban areas are expected to be the primary segment for e-hailing apps in the ASEAN. The younger population of smartphone users are likely to be the key target market. Several participants have ...

27 Jun 2018  |  Asia Pacific  |  Market Research

Southeast Asian Decorative Coating Market, Forecast to 2022

Market for Decorative Coating is Poised for Growth on the Back of Growing Residential and Commercial Building and Infrastructure

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The decorative coatings industry is sensitive to Gross Domestic Product (GDP) growth and tends to grow at 1.5 to 2 times that of Southeast Asia’s GDP. The decorative coating market in Southeast Asia is expected to fare well due to the impressive growth in the construction industry, a result of the development of residential and commercial buildings...

Following years of subdued growth, the Japanese economy registered a good rebound in 2021, with a real GDP growth of 2.1%. The country’s reopening and the consequent boost to household consumption and consumer spending were key growth drivers of 2022’s estimated 1.1% growth. However, soaring energy and food prices have weighed on Japan’s fiscal hea...

Asia is one of the largest contributor to global electronics industry with its expertise in semiconductor fabrication. But India has never entered into this scenario even though its is one of the world’s largest consumer of electronic goods. Hence the assessment of the reasons behind the lack of India’s presence in global electronics economy is qui...

This research explores Malaysia’s defense outlook from 2019 to 2024. With a shifting political landscape, conflicting claims to islands in the South China Sea and budgetary restraints, Malaysia’s defense approach for the coming years reflects a changing environment. This analysis covers aspects of the defense industry, including budgets, drivers an...

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...