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18 Oct 2012  |  Asia Pacific  |  Market Research
Top Six Reasons for the Fast-growing Contact Center Market in Vietnam
Vietnam has been one of the fastest growing countries; with the globalization, the countrys economic growth rate has been among the highest in the region recently, with annual GDP rate at 7 to 8.5 percent. With customer service becoming a key focus in the Asia-Pacific, Vietnam has caught onto this trend and is improving customer relationships for ...
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03 Mar 2015  |  Asia Pacific  |  Market Research
Automation and Control Market in Emerging ASEAN Countries -Laos, Cambodia, and Myanmar
Fast Expanding Power Industry Offers Huge Opportunities to Vendors
The study discusses the automation revenue generated by various automation and safety systems suppliers in Laos, Cambodia, and Myanmar. The companies involved in the study are major vendors. The objective is to identify the major end users, distribution channel for each product, and major projects using automation and safety systems in these countr...
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22 Feb 2022  |  Asia Pacific  |  Market Outlook
Asia-Pacific Power and Energy Outlook, 2022
The Net-Zero Energy Transition, Innovative Business Models, and Diversification Create New Growth Opportunities for both Traditional and Non-Traditional Participants
After a challenging 2020, 2021 was a defining year for the energy industry in many ways. The world witnessed rising concerns about climate change and the need for sustainable solutions and processes. Following the latest COP summit, more than 100 countries pledged their commitment to net-zero emissions by 2050. In Asia-Pacific, Japan, Australia, an...
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09 May 2018  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2023
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center applications market is estimated to be worth $20.8 million, a moderate growth of 0.9% in 2016 following adecline of 5.1% in 2015. The market is forecast to see a CAGR of 5.1% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries...
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22 Jul 2019  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2024
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center application market grew by 0.1% in 2017 and generated market revenue of $20.8 million. The market is forecast to grow at a CAGR of 4.4% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Ind...
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21 Nov 2014  |  Asia Pacific  |  Market Research
eHealth Initiatives Across Emerging Markets in APAC
On the Fast Track to Healthcare Digitization—China, Indonesia, Malaysia, The Philippines and Thailand
The study covers the eHealth initiatives across the emerging markets in Asia-Pacific. Government initiatives and incentives that encourage technology adoption in healthcare are key drivers for private sector investment in the Asia-Pacific eHealth industry. However, inadequate infrastructure and regulatory framework development have adversely affect...
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14 Jul 2015  |  Asia Pacific  |  Market Research
Key Trends and Outlook for Building Management Solutions (BMS) in Southeast Asia
Growing Need for Energy Conservation Drives the Growth of BMS
The building construction industry in Southeast Asia is witnessing significant growth owing to fast-growing economies such as Indonesia, the Philippines, and Vietnam. More cities are increasingly developing with a smart city vision in mind. As a result, there will be growth in the demand for smart buildings. With several smart cities being develope...
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09 Oct 2025  |  Asia Pacific  |  Market Research
Electric Vehicle Charging and Battery Swapping Market, China, 2024–2030
Huawei, CATL, and Other Stakeholders are Driving Transformational Growth through Industrial Integration and Achieving EV Charging Point Interoperability
This study evaluates the electric vehicle (EV) charging and battery swapping market in China. It provides a market overview of 2024, covering overall EV charging and battery swapping service solutions.The study includes a market overview of EV sales and EV ownership; it also offers information about the total number of EV charging stations, EV char...
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28 May 2021  |  Asia Pacific  |  Customer Research
Indonesian Telecommunications Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...
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07 May 2021  |  Asia Pacific  |  Market Research
Customer Experience Management Study—Malaysian Telecommunications Sector 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...
$4,950.00
Special Price $3,712.50 save 25 %