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- Conversational AI Landscape Expands Beyond Customer Experience Growth OpportunitiesPD89Information & Communication Tech. 26 Aug
- Conversational AI in Healthcare
- Conversational AI in Healthcare Market - Growth Opportunities, Analysis, Forecast, Global, 2023
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23 Mar 2023  |  North America  |  Market Research
Conversational AI is Now the Heart of Customer Experience
Consumer Demand for Self service Options and Employee Need for More Engaged Experiences Drive Contact Centers’ Technology Adoption
Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing capabilities across the contact center spectrum: from agent hiring and training, resource forecasting, and quality and performance management to process automation, workforce optimization, and custom...
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30 May 2022  |  North America  |  Market Research
Navigating a Successful CX Transformation with Conversational AI
Key Takeaways from the 2022 Conversational Interaction Conference
The Conversational Interaction (CI) Conference was held in San Jose, CA, from April 12 to 13, 2022. It was organized by Bill Meisel’s TMA Associates and LUI News (Language User Interface) in conjunction with AVIOS (Audio Visual Input Output Society), a non-profit speech technology professional society. The CI2022 conference resumed after a two-year...
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Special Price $1,837.50 save 25 %
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22 Apr 2016  |  North America  |  Strategic Forecasting
Conversational A.I.: It’s A Bot Time for a New Conversation on Customer Engagement
Most organizations understand the direct correlation between customer experience and business performance. The question is how to make those experiences pay off even more through higher revenue per interaction. This SPIE report analyzes how smart companies are achieving just these types of results through artificial intelligence (A.I.) and other te...
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27 Oct 2023  |  North America  |  Frost Radar
Frost Radar™: Business Process Management Services, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...
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21 Mar 2023  |  North America  |  Tracker
Apple Performance Tracker, Q4 2022
Smartphones, Services, and Wearables Generated the Best Growth Opportunities in 2022
This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both product unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and other Apple-branded and third-party accessories. It includes historical, quarterly data for all categories of products, from Q1 2007...
$1,500.00
Special Price $1,125.00 save 25 %
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25 Sep 2026  |  North America  |  Frost Radar
Frost Radar™: Conversational AI in Patient Engagement in North America, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ analyzes conversational AI vendors in the patient engagement space that enable healthcare organizations to improve their efficiency, efficacy, and engagement of one of their significant cost centers. The market is evolving from focal performance capability either in administrative workflows or contact centers to platform capabilit...
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14 Jun 2016  |  North America  |  Market Research
North American Category Management Report 2016—Ride Control Components
Pre-assembled Struts Driving Market to $1 Billion
This report covers the light vehicles’ ride control components aftermarket in terms of volume and value across the United States and Canada. It provides the qualitative and quantitative aspects such as market trends and market metrics. Increase in vehicles in operation (VIO), coupled with rising average vehicle age, will help the units grow during ...
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10 Jun 2016  |  North America  |  Market Research
2015 North American Category Management Report—Brake Rotors, Drums, and Calipers
Retailers have Gained Significant Market Share over 2 Years
This category management report examines the North American brake components aftermarket for passenger cars and light trucks. It delves into aftermarket demand for brake rotors, drums, and brake calipers as vehicles in operation in the United States and Canada age and replacement parts are needed. It analyzes unit shipments and revenue forecasts, p...
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Special Price $3,712.50 save 25 %
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18 Aug 2022  |  North America  |  Tracker
Apple Performance Tracker, Q2, 2022
Smartphone, Services, and Wearables Sales Strengthened the Growth Pipeline in 2022
This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. This tracker includes historical quarterly data for all of these categories from Q1 2007 to Q1 20...
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Special Price $1,125.00 save 25 %
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13 Oct 2021  |  North America  |  Market Research
Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience
Enhancing ROI, Margin, Conversion, Branding, and Differentiation in Digital-born Businesses
Digital customer journey analytics refers to capturing, aggregating, and analyzing customer data (e.g., frequency of online purchases) on digital channels that allow businesses to understand customers better, improve their experience, and make interactions more meaningful. Digital analytics tools provide organizations with the opportunity to gain a...
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Special Price $1,837.50 save 25 %