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11 May 2021  |  Latin America  |  Customer Research
Latin-America Cloud User Survey, 2020
Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic
Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...
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16 Apr 2026  |  Latin America  |  Customer Research
The State of the Cloud—Latin America, 2025
Highlights from the 2025 Frost & Sullivan Cloud Decision-Maker Survey
Since 2010, Frost & Sullivan has conducted an annual survey involving cloud decision-makers in both information technology and business areas. The purpose of this survey is to understand perspectives, choices, and acquisition strategies of organizations worldwide concerning cloud technologies.In this report, Frost & Sullivan examines and analyzes r...
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19 Oct 2023  |  Latin America  |  Customer Research
Voice of the Enterprise Security Customer—Trends in Brazil
A Sophisticated Threat Landscape Drives Strategic Partnerships and Managed Security Adoption
While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...
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14 Nov 2014  |  Latin America  |  Market Research
Hot TopicOver-the-top Video Services Market in Latin America
OTT Market Revenue in LATAM to Reach $783 million in 2018, Slightly Affecting Pay TV Revenues
This market insight examines the OTT video services market in Latin America. It provides information on the number of subscriptions and the revenue for 2013 and 2018 in Latin America and discusses its impact on pay TV services, based on an end-user survey conducted in the 5 major countries of the region. This analysis also provides insights gleaned...
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03 Dec 2021  |  Latin America  |  Market Research
Hyperscalers Driving Colocation Growth in Latin America
Future Growth Potential Enhanced by Current Cloud Demand, New Investments, and the Region’s Move Toward Increased Digitization
The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement it ...
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08 Apr 2019  |  Latin America  |  Customer Research
Provider CIO and IT Executive Views on the Healthcare Information Technology Market in Brazil
Leading Growth Opportunities Include Enterprise Content Management, Clinical Decision Support Systems, and Telehealth
Adoption of healthcare information technology (IT) in Brazil has been increasing at a moderate pace, with good possibilities ahead as the country moves to more solid economic ground. Brazil presents great opportunities for growth in the near future, based on four major pillars: • Huge healthcare infrastructure • Potential gross domestic product g...
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03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
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02 Feb 2026  |  Latin America  |  Market Research
The AI-Driven Telecommunications Industry: LATAM, 2024 to 2030
The Transition from Reactive to Proactive AI Management by Telcos
This study explores the critical transition of Latin American telecommunications operators from traditional legacy infrastructures to AI-driven networks. It analyzes how major players like América Móvil, Telefónica, and Liberty Latin America are leveraging AIOps and self-healing mechanisms to overcome operational fragmentation. The report provides ...
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26 Dec 2017  |  Latin America  |  Market Research
PACS and Integrated PACS Market Assessment in Brazil, Forecast to 2021
SaaS Models, Integrated Analytics Tools on the Rise, Further Advancing Market Maturity
Brazil currently spends over $80 million on PACS and integrated PACS systems, considering only the software involved. The overall penetration is increasing, although adoption varies significantly among geographical regions and by the size of institutions. While large-size hospitals and diagnostic centers are almost fully penetrated and are almost e...
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29 Sep 2016  |  Latin America  |  Customer Research
Navigating an Era of Digital Transformation in Latin America
A Customer Perspective
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...
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