US and European Home Care Digitalization Growth Opportunities Forecast to 2028
Technology will Support Consumer Preferences for Receiving Care in the Comfort of Home
09-Apr-2024
North America
Market Research
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Home has become an attractive care delivery site because of the convenience, affordability, and patient-centric care environment it offers. The home care digitalization industry represents technologies that home care agencies use to improve/enhance services for the end user (B2B2C). The industry picked up pace during the COVID-19 pandemic and has since evolved to tackle persistent healthcare challenges including workforce shortages, rising costs, and the transition to value-based care. Home care helps to reduce costs, prevent hospitalization, improve outcomes, and provide comfortable recovery, especially for the elderly population.
Virtual visits, remote patient monitoring (RPM), and smart medication management systems are promising solutions in the home care industry that offer a sense of trust and professional care while helping consumers maintain their independence and alleviating the burden on family caregivers. These technologies enable the provision of personalized care plans, including medical and non-medical support.
Vendors in this industry are primarily active in the RPM segment, which also is a major source of revenue. All three segments are ripe for innovation because of the evolving technologies and the growing interest in home care among consumers, providers, payers, governments, and regulatory bodies. The key pathway for growth in this industry requires a mix of organic and inorganic strategies with M&A activity aimed at increasing the customer and technology base.
Artificial intelligence will come into play as a strong competitive differentiator. Vendors that will integrate conversational AI and generative AI in their product mix to simplify patient engagement will capture more market share. Eventually, the industry will become integrated, with vendors offering combined solutions across the three categories delivered through self-charging devices. This will reduce the device management burden and increase device mobility for the end users.
Author: Nitin Manocha
Revenue Forecast
The revenue estimate for the base year 2023 is $15,494.2 million, with a CAGR of 22.8% for the study period.
The Impact of the Top 3 Strategic Imperatives on the Home Care Industry
Transformative Mega Trends
Why
- As the aging population becomes the dominant demographic worldwide, demand increases for primary and long-term care for seniors.
- Technological innovations aim to improve seniors’ health, independence, and quality of life.
- Better and more reliable telehealth and remote patient management solutions are instilling confidence in home care.
Frost Perspective
- Digital health tools will facilitate the shift toward at-home care, connecting independent patients with their care teams and family members.
- Home care facilities are looking to address internal challenges with the use of digital health tools that augment their workforce.
Internal Challenges
Why
- Home care organizations, like major healthcare systems, are suffering from a lack of resources and overburdened staff.
- With the rise in consumerism, more healthcare services are availed at home and patients are less willing to travel to the site of care.
Frost Perspective
- Digital health tools will allow home care organizations to effectively manage their resources while allowing staff to spend more care time with patients.
- The tools offer flexibility to staff and encourage behavior change in patients, resulting in more participation from all stakeholders and an overall better care environment.
Disruptive Technologies
Why
- Home care, which mainly had been related to low-acuity services, is becoming more common in the treatment of high-acuity conditions because of the availability of advanced digital health solutions.
- Artificial intelligence (AI), natural language processing, machine learning (ML), and the internet of things (IoT) are essential for the integration of home care service and technology.
Frost Perspective
- For remote monitoring, disruptive technologies can help in image, speech, and activity recognition and provide intelligent clinical insights and recommendations without bias and sometimes more efficiently than humans.
- It is important that innovations do not invade privacy and result in depersonalization.
Scope of Analysis
- Home care, aging in place, and nursing agencies provide routine care and/or medical condition management to elderly, disabled, or adult populations in the comfort of their home. The industry underwent a digital transformation and confronted other challenges during the COVID-19 pandemic.
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This in-depth analysis of digital solutions that US and European home care facilities use includes a 5-year forecast that considers technology trends, growth drivers and restraints, and the competitive landscape in the following technology segments:
- Virtual visits for chronic care, acute care, and transitional care
- Remote patient monitoring (RPM) equipment, consumables and accessories, and services (excludes nonclinical-grade and lifestyle wearables)
- Smart medication management system (SMMS) software and devices
- The analysis examines key players in each technology segment and provides detailed profiles of pivotal companies that have demonstrated remarkable performance.
- The mergers and acquisitions (M&A) landscape section provides a list of potential targets based on predefined criteria and includes notes about growth potential.
Scope | |
---|---|
Geographic Coverage | United States and Europe (including the United Kingdom) |
Study Period | 2023–2028 |
Base Year | 2023 |
Forecast Period | 2024–2028 |
Monetary Unit | US dollar |
Introduction and Segmentation
Home care facilities offer professional support to help people live comfortably and safely at home. With digital health technologies, they can improve care and care coordination, save time and money, and lessen the need for travel.
The most common users of services that include personal care, activities of daily living, and home management are elderly persons requiring assistance to live independently. Those managing chronic illness, recovering from medical issues, or having special needs or disability also utilize services.
Home Care Digitalization
Virtual Visits
Video or audio channels that can replace an in-person consultation include synchronous televisits, asynchronous monitoring, virtual text/voice-based assistants, and virtual visit platforms/services for home care agencies. Examples include primary care consultation and tele-mental health.
Remote Patient Monitoring
Devices and software for remote, medical-grade monitoring of specific biometric indicators—as well as consumer and medical-grade wearables for digital therapeutics (DTx) vital signs, and lifestyle tracking—help people manage chronic and routine care treatments by enabling a physician to monitor progress remotely.
Smart Medication Management Systems
Products and solutions that help people manage their medication and improve treatment adherence include automated pill dispensers, personalized dosing, and timely medication reminders to prevent missed doses, overdoses, and unnecessary medication.
Competitive Environment
Virtual Visits | Remote Patient Monitoring | Smart Medication Management Systems | |
---|---|---|---|
Number of Competitors | 60–80 | 60–80 | 50–70 |
Competitive Factors | Solution performance and service, business model, patient experience | Solution performance and service, business model, cost | Clinical outcomes, personalization, user experience |
Leading Competitors | CareBridge, VitalTech, Amwell, Vidyo, Doctor on Demand | CarePredict, Birdie, Biofourmis, Honeywell, Philips Healthcare, GE Healthcare | Dignio AS, Hero Health, Evondos, Ömcare, Spencer Health Solutions |
Notable M&As/ Partnerships/ Investments | CareBridge raised $140 million; Amwell acquired SilverCloud Health | Philips expanded a partnership with Masimo; GE Healthcare partnered with Biofourmis; Best Buy partnered with Geisinger; FluidAI Medical partnered with Medtronic | Dignio AS acquired AceAge Inc.; Nautic Partners acquired TabulaRasa; Spencer Health Solutions raised $43 million in a Series D funding round; CareLineLive acquired CareForIT and Ulysses |

Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Home Care Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Scope of Analysis
Introduction and Segmentation
How Technologies Enable Healthy Aging in Place
State of the Industry: Key Demographic Drivers
Key Competitors
Growth Metrics
Growth Drivers
Growth Restraints
Forecast Considerations
Forecast Considerations (continued)
Revenue Forecast
Revenue Forecast by Region
Revenue Forecast by Segment
Revenue Forecast Analysis
Competitive Environment
Definition and Overview
Trends and Drivers Supporting Growth
Reimbursement and Regulatory Trends
Technological Trends in Virtual Visits for Home Care
Technological Trends in Virtual Visits for Home Care (continued)
Growth Metrics
Revenue Forecast
Revenue Forecast by Region
Revenue Forecast by Application
Revenue Forecast Analysis
Key Players
Key Players (continued)
Key Players (continued)
Company Profile: CareBridge
Company Profile: VitalTech
Market Definition and Overview
Trends and Drivers Supporting Growth
Overview of Health Monitoring
Technological Forces Disrupting the Industry
Growth Metrics
Revenue Forecast
Revenue Forecast by Region
Revenue Forecast by Segment
Revenue Forecast Analysis
Revenue Forecast Analysis (continued)
Revenue Forecast Analysis (continued)
Key Players
Key Players (continued)
Key Players (continued)
Key Players (continued)
Company Profile: CarePredict
Company Profile: Birdie
Definition and Overview
Trends and Drivers Supporting Growth
Reimbursement Scenario in Selected Countries
Technological Forces Disrupting the Industry
Growth Metrics
Revenue Forecast
Revenue Forecast by Region
Revenue Forecast by Segment
Revenue Forecast Analysis
Revenue Forecast Analysis (continued)
Key Players
Key Players (continued)
Key Players (continued)
Key Players (continued)
Company Profile: Spencer Health Solutions
Company Profile: Dignio AS (AceAge Inc.)
Company Profile: ?mcare
Potential Virtual Visit Companies for M&A
Potential Virtual Visit Companies for M&A (continued)
Potential RPM Companies for M&A
Potential RPM Companies for M&A (continued)
Potential RPM Companies for M&A (continued)
Potential SMMS Companies for M&A
Potential SMMS Companies for M&A (continued)
Growth Opportunity 1: Integrated Solutions
Growth Opportunity 1: Integrated Solutions (continued)
Growth Opportunity 2: Self-Charging Devices
Growth Opportunity 2: Self-Charging Devices (continued)
Growth Opportunity 3: Conversational and Generative AI to Support Patient Communication
Growth Opportunity 3: Conversational and Generative AI to Support Patient Communication (continued)
Your Next Steps
Why Frost, Why Now?
List of Exhibits
Legal Disclaimer

- Home Care Digitalization: Growth Metrics, US and Europe, 2023
- Home Care Digitalization: Growth Drivers, US and Europe, 2024–2028
- Home Care Digitalization: Growth Restraints, US and Europe, 2024–2028
- Home Care Digitalization: Revenue Forecast, US and Europe, 2023–2028
- Home Care Digitalization: Revenue Forecast by Region, 2023–2028
- Home Care Digitalization: Revenue Forecast by Segment, US and Europe, 2023–2028
- Virtual Visits in Home Care: Growth Metrics, US and Europe, 2023
- Virtual Visits in Home Care: Revenue Forecast, US and Europe, 2023–2028
- Virtual Visits in Home Care: Revenue Forecast by Region, 2023-2028
- Virtual Visits in Home Care: Revenue Forecast by Application, US and Europe, 2023–2028
- RPM in Home Care: Growth Metrics, US and Europe, 2023
- RPM in Home Care: Revenue Forecast, US and Europe, 2023–2028
- RPM in Home Care: Revenue Forecast by Region, 2023–2028
- RPM in Home Care: Revenue Forecast by Segment, 2023–2028
- SMMS in Home Care: Growth Metrics, US and Europe, 2023
- SMMS in Home Care: Revenue Forecast, US and Europe, 2023–2028
- SMMS in Home Care: Revenue Forecast by Region, 2023–2028
- SMMS in Home Care: Revenue Forecast by Segment, US and Europe, 2023–2028
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Deliverable Type | Market Research |
---|---|
Author | Nitin Manocha |
Industries | Healthcare |
No Index | No |
Is Prebook | No |
Keyword 1 | Us Home Care Digitalization Insights |
Keyword 2 | Home Care Technology Innovations |
Keyword 3 | Home Care Market Analysis 2028 |
List of Charts and Figures | Home Care Digitalization: Growth Metrics, US and Europe, 2023~ Home Care Digitalization: Growth Drivers, US and Europe, 2024–2028~ Home Care Digitalization: Growth Restraints, US and Europe, 2024–2028~ Home Care Digitalization: Revenue Forecast, US and Europe, 2023–2028~ Home Care Digitalization: Revenue Forecast by Region, 2023–2028~ Home Care Digitalization: Revenue Forecast by Segment, US and Europe, 2023–2028~ Virtual Visits in Home Care: Growth Metrics, US and Europe, 2023~ Virtual Visits in Home Care: Revenue Forecast, US and Europe, 2023–2028~ Virtual Visits in Home Care: Revenue Forecast by Region, 2023-2028~ Virtual Visits in Home Care: Revenue Forecast by Application, US and Europe, 2023–2028~ RPM in Home Care: Growth Metrics, US and Europe, 2023~ RPM in Home Care: Revenue Forecast, US and Europe, 2023–2028~ RPM in Home Care: Revenue Forecast by Region, 2023–2028~ RPM in Home Care: Revenue Forecast by Segment, 2023–2028~ SMMS in Home Care: Growth Metrics, US and Europe, 2023~ SMMS in Home Care: Revenue Forecast, US and Europe, 2023–2028~ SMMS in Home Care: Revenue Forecast by Region, 2023–2028~ SMMS in Home Care: Revenue Forecast by Segment, US and Europe, 2023–2028~ |
Podcast | No |
WIP Number | KA39-01-00-00-00 |