Explore more Categories
Artificial Intelligence involves the science and engineering of developing intelligent machines
The manufacturing world is at a cusp of a new revolution that will redefine conventional business models
IoT will have a major impact on businesses and consumers in the future
The world is creating 2.5 exabytes of data daily
Our research seeks to connect-the-dots across multiple trends
Personal Robots are Set to Be a $19 Billion Market
Strategic Analysis of BREXIT and its Implications to Industries, Economies and Societies
Time for a Digital Revolution in the Women’s Health Market
iFrost is a digital platform for interactive and dynamic reporting of data.
The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
* Required Fields
Pay by invoice
Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a feature of the larger application and are rarely the primary focus of the application. For example, consumer-focused ride-sharing applications require a means for a driver and passenger to connect via SMS or a voice call. CPaaS can be leveraged to deliver the communications features of the application, enabling the developers to focus on the mission-critical aspects.CPaaS solutions represent a significant departure from the way businesses of any size have become accustomed to purchasing and deploying communications. Their value proposition lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. CPaaS provides additional capabilities alongside a business’s existing communications infrastructure. Like other cloud-based services, most CPaaS solutions offer businesses a compelling operating expense (OpEx) alternative to costly capital expenditures (CapEx) to deploy the appropriate communications and network infrastructure needed to securely support application programming interface (API)-driven voice, video, and messaging services. Also important, cloud-based CPaaS offerings are priced at published per-API call or per-minute rates, enabling businesses to pay for the exact amount of services they consume. This is a particularly compelling value proposition for organizations with varying levels of demand or seasonal spikes in business activity. The inherent scalability of cloud architectures also benefits CPaaS, enabling businesses to consume as much or as little of a provider’s API-directed services as needed by their application or work process.The global CPaaS market is in a high growth stage, with many of the contenders in the market reporting high annual double-digit growth.The incredible growth trajectory is driven by a steady stream of innovative new features and capabilities being delivered by CPaaS providers, the addition of new providers in the market, and increased interest and adoption of API-driven communications services by customers of all sizes. The analysis is based on a set of 10 criteria, as follows:Vertical Axis:Growth index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user-focused sales and marketing strategies. • GI1: Market Share (previous 3 years): Market share relative to its competitors in a given market space for the previous three years.• GI2: Revenue Growth (previous 3 years): Revenue growth rate for the previous three years in the market/ industry/category that forms context for the given Frost Radar.• GI3: Growth Pipeline: This is an evaluation of the strength and leverage of the company’s growth pipeline system, to continuously capture, analyze and prioritize its universe of growth opportunities.• GI4: Vision and Strategy: This is an assessment of how well a company’s growth strategy is aligned with its vision . Are the investments the company is making in new products and markets consistent with the stated vision?• GI5: Sales and Marketing: This is a measure of effectiveness of a company’s sales and marketing efforts in helping the company drive demand and achieve its growth objectives.Horizontal Axis:Innovation index is a measure of a company’s ability to develop products/services/solutions that are developed with a clear understanding of disruptive Mega Trends, are globally applicable, are able to evolve and expand to serve multiple markets, and are aligned to customers’ changing needs. Key elements of this index include:• II1: Innovation Scalability: This determines whether the organization’s innovations is/are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals. • II2: Research and Development: This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline.• II3: Product Portfolio: This is a measure of the product portfolio of the company, focusing on the relative contribution of new products to its annual revenues.• II4: Megatrends Leverage: This is an assessment of a company’s proactive leverage of evolving long-term opportunities and new business models, as the foundation of its innovation pipeline.• II5: Customer Alignment: This evaluates the applicability of a company’s products/ services/solutions to current and potential customers (7-year horizon) as well as how its innovation strategy is influenced by evolving customer needs.The Frost Radar reveals the market positioning of companies in an industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and a small discussion on their positioning. Frost & Sullivan analyzes hundreds of companies in the industry and benchmarks them across 10 criteria on the Frost Radar, where the leading companies in the industry are then positioned. Industry leaders on both the Growth and Innovation indices are recognized as best practice recipients.Author: Michael Brandenburg
Growth Opportunities in the Global Tabletop Audio Conferencing Endpoints Market, Forecast to 2025
Frost Radar™: European UCaaS Market, 2021
Frost Radar™: Unified Communications-as-a-Service Market in Latin America and the Caribbean, 2021
Growth Opportunities for Telecom Operators Amid Disruption in the UCaaS Market
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2020
Growth Opportunities in the North American UCaaS Market
Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2026
Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026
Frost Radar™: North American Hosted IP Telephony and UCaaS Market
Enterprise Communications Security Trends and Considerations
solar energy market
thermal spray coatings market
augmented reality market
consumer electronics market
health supplement market
consumer drone market
nanophotonic equipment market
wearable technology market
Don't have an account? Create One!
Enter your Email Address here to receive a link to change password.
If you are an existing frost.com user, please register using the same email for seamless access
Already have an account? Login!
Use your Linkedin account to login or register within our store.You're just one click away.