USD
GBP 
CNY 
EUR 
INR 
JPY 
MYR 
ZAR 
KRW 
THB 
Key Retail Transformations Enabling Growth and Innovation to 2030
17-Nov-2021
Megatrends
K686-01-00-00-00
CI00784-GL-MT_25951
Retail is undergoing a major transformation as trends converge to create new opportunities for the industry. Specifically, the rise of gen Y and gen Z, the digitization of retail, and the upcoming post-COVID-19 economy will compel retailers to rethink their strategies and embrace a more omnichannel and frictionless retail model.
Consumers’ rapid adoption of technology has completely changed shopping behavior, from high street brick-and-mortar shoppers to mobile-first social media shoppers. This fundamental shift in consumer behavior has compelled retailers to evolve more aggressively from physical to digital channels, thereby accelerating the advent of new business models.
Frost & Sullivan expects retail to continue down this evolutionary path, incorporating emerging bricks-and-clicks business models such as pop-up stores, virtual stores, interactive kiosks, and online hypermarkets. Retail will become completely self-service-based, frictionless, and omnipresent as companies introduce more digital touch points to consumers. Technology will support customers during the entire shopping process: making a purchase decision (advanced customer analytics), finding the right store (location intelligence), experiencing the products (digital reality), and paying for chosen items (e.g., mPayments, NFC, digital wallets).
This study explores Retail 2.0 for the period 2020 to 2030, offering insights into market measurements, drivers and restraints, major transformation shifts, business model evolution, and critical growth opportunities.
Why Is Growth Becoming Increasingly Difficult to Achieve?
The Strategic Imperative 8™
Our Mega Trend Universe—Overview
Growth Opportunities Fuel the Growth Pipeline Engine™
Key Findings
Key Findings (continued)
Key Findings (continued)
Critical Growth Opportunities
Online Retail Market by Key Countries—B2C
Online Retail Market by Key Countries—B2B
B2C ecommerce Products
Online Retail Market by Products—B2B
Key Shifts in Retail
Retail 2.0—Key Trend Levers
Retail 2.0—Key Trend Levers (continued)
Retail 2.0—Key Transformational Shifts
Bricks and Clicks—New Store Formats Emerge
Bricks and Clicks—Future Store Experience
Bricks and Clicks—Pop-ups Redefine Small Box
Cross-border Retail—Next Wave of Opportunity in eCommerce
Cross-border Retail—Distributors Evolve to Digital Marketplaces
Changing Customer Expectations—Generational Influence
Changing Customer Expectations—Generational Influence (Continued)
Changing Customer Expectations—Gender Influence
New Technology—AR/VR
New Technology—Voice Commerce
Retail Supply Chain Innovation—New Retail Fulfillment Models
Retail Supply Chain Innovation—New Retail Fulfillment Models (continued)
The Rise of Customer-centric Competitors in Retail
Emerging Customer Journey
Personalization—One Size No Longer Fits All
Online Wholesaling—From b2b to b2b2c
Online Wholesaling—From b2b to b2b2c (continued)
D2C—Compressing Value Chains
Social Commerce—New Digital Portal
Growth Opportunity 1—Simplification of eCommerce Services
Growth Opportunity 1Simplification of eCommerce Services (continued)
Growth Opportunity 2—Ambient Commerce
Growth Opportunity 2Ambient Commerce (continued)
Growth Opportunity 3—Cybersecurity for Retail
Growth Opportunity 3Cybersecurity for Retail (continued)
Critical Success Factors for Growth
The Last Word
Identifying Your Company’s Growth Zone
Your Next Steps
List of Exhibits
List of Exhibits (continued)
Legal Disclaimer
Our Mega Trend Universe
Our Mega Trend Universe (continued)
Speak directly with our analytics experts for tailored recommendations.
Recent related Macroeconomics research
15 Sep 2026 | South Asia, Middle East & North Africa | Market Research
Future of Growth and Emerging Opportunities in the Gulf Cooperation Council, 2025–2030
The GCC has entered a period of strategic economic transformation as governments accelerate diversification efforts, strengthen economic resilience, and reduce dependence on hydrocarbon revenue amid heightened geopolitical uncertainty and evolving global trade dynamics. While the implications of the...
02 Jul 2026 | Global | Megatrends
Trend Opportunity Profiles—Economic Trends
The Economic Trend Opportunity Profiles (TOPs) series captures a structural shift in the global economy where national competitiveness is increasingly defined by control over AI capabilities, digital infrastructure, industrial capacity, and secure data ecosystems. Across AI-led productivity, smart m...
07 May 2026 | Global | Market Research
Global Risk Mapping and Industry Resilience Strategies, 2026–2027
This macroeconomic thought leadership examines the most critical global risks shaping business performance in 2026–2027, with particular focus on the ongoing Middle East conflict and its cascading impacts on energy markets, shipping routes, inflation, and global supply chains. As geopolitical instab...
06 May 2026 | Global | Market Research
Global Economic Transformations for 2026 (Q2 Update)
Global economic conditions in Q2 2026 are defined by heightened geopolitical stress, energy market volatility, and supply chain and trade disruptions. The outbreak of the US–Iran conflict has altered the global growth trajectory, trimming roughly 0.3 percentage points from annual expansion (compared...
29 Apr 2026 | Global | Market Research
Global Supply Chain Transformations Emerging from Geopolitical Flashpoints and Trade Shifts, 2025–2027
Global supply chains are undergoing a structural reset as geopolitical conflicts, trade fragmentation, and policy intervention increasingly shape how goods are produced, financed, and moved across borders. The transition away from globally optimized, cost-led supply chains to regionally embedded ope...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Megatrends |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Archana Devi Vidyasekar |
| Industries | Cross Industries |
| WIP Number | K686-01-00-00-00 |
| Keyword 1 | Growth Opportunities in Retail 2.0 |
| Keyword 2 | Global Retail 2.0 Market |
| Keyword 3 | Retail Industry Market |
| Is Prebook | No |
| GPS Codes | 9A3B |
Growth Opportunities in Retail 2.0
$4,950.00
Special Price $3,712.50 save 25 %