Growth Opportunities in the Global Professional Headset Market, Forecast to 2023

Growth Opportunities in the Global Professional Headset Market, Forecast to 2023

Actionable Strategies to Accelerate Growth in a Transforming Market

RELEASE DATE
22-Sep-2017
REGION
Global
Research Code: K191-01-00-00-00
SKU: TE03771-GL-MT_20786
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Description

The professional headset market will continue to experience notable growth rates due to the evolution of software-based communications and collaboration services and the need to improve worker productivity.

The largest opportunity lies within professional headsets that offer PC USB connectivity and value-added features to optimize the software communications and collaboration experience.

Within the professional PC USB and UCC headset category, a new generation of binaural stereo headsets with high-end noise-cancelling technologies in the microphone and earcups is rising in popularity targeting the open office and enabling better task-worker concentration.

Another area of future growth is the software-as-a-service and device-as-a-service market which will allow professional headset vendors to generate additional revenue streams via subscription models.

Professional headset vendors need to continuously identify and pursue growth opportunities and to evolve their vision and strategy in order to enhance their brand power and boost demand.

The global professional headset market earned revenues of $1.26 billion in 2016, a 7.4 percent growth when compared to 2015.
The professional headset market continues to experience notable growth rates due to the evolution of software-based communications and collaboration services and the need to improve worker productivity.

This study provides an in-depth analysis of the global profesional headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, market forecasts and competitive trends within the global business headset market. Frost & Sullivan has also identified 12 growth opportunities for professional headset vendors worldwide. These opportunities span vision, strategy, products, services, business models, marketing, partnerships, sales, and support initiatives. Using the data and analysis in this study vendors and resellers can develop sustainable growth strategies and improve their market positioning.

Professional headsets include corded and cordless headsets that are used in conjunction with enterprise endpoints integrated with the rest of the enterprise communications infrastructure (premises-based time division multiplexing (TDM) and internet protocol (IP) platforms and/or hosted/cloud-based TDM/IP telephony services.

The study covers the following headset categories:
• Professional headsets for desktop phones that use RJ9/RJ10/RJ22 connectors
• Professional headsets for software communications that use PC USB connectors
• Dual- and triple-connectivity headsets that connect to various types of business endpoints, including desktop phones, desktop PCs, and mobile phones

Revenue represents manufacturers’ sales of professional headsets to service providers, distributors, retailers, resellers, original equipment manufacturer (OEM) partners, and other distribution channels, as well as direct sales to enterprise customers.

Primary and secondary information, in conjunction with internal information databases, has been used to analyze the market and provide the observations and conclusions in this study.

Table of Contents

Purpose of this Experiential Study

5 Step Process to Transformational Growth

Enterprise Communications Endpoints Landscape

Strategic Imperatives for Professional Headset Vendors

Scope and Market Definitions

State of the Market

Market Drivers

Market Restraints

Unit Shipment and Revenue Forecast—Total Professional Headset Forecast

Unit Shipment and Revenue Forecast—Professional PC USB and UCC Headsets versus RJ9 Headset

Unit Shipment and Revenue Forecast—Headsets in Office versus Headsets in Contact Center

Unit Shipment and Revenue Forecast—Cordless versus Corded Headset

Revenue Contribution by Region

Percent Revenue by Vendor

Macro to Micro Visioning

Top Predictions for the Professional Headset Market

Levers for Growth

Vision and Strategy—Opportunity 1: Software Communications and Collaboration Services

Vision and Strategy—Opportunity 2: Headsets as Concentration Enablers

Vision and Strategy—Opportunity 3: Shift to Cordless Endpoints

Vision and Strategy—Opportunity 4: Multi Connectivity

Vision and Strategy—Opportunity 5: Bringing the Visual Element to a Headset

Vision and Strategy—Opportunity 6: Data Analytics

Vision and Strategy—Opportunity 7: Internet-enabled Headsets with Artificial Intelligence Services

Vision and Strategy—Opportunity 8: Device and Software as a Service

Brand and Demand—Opportunity 9: Generation Y (Millennials)

Brand and Demand—Opportunity 10: Evolving Channel Structure

Brand and Demand—Opportunity 11: Continued Education

Brand and Demand—Opportunity 12: Social Media Marketing

Total Growth Opportunity Matrix 1–7: Vision and Strategy

Total Growth Opportunity Matrix 8–12: Brand and Demand

Total Growth Opportunities Matrix Chart

Growth Strategies for Your Company

Prioritized Opportunities through Implementation

Legal Disclaimer

List of Figures
  • 1. Total Professional Headset Market: Key Market Drivers, Global, 2017–2023
  • 2. Total Professional Headset Market: Key Market Restraints, Global, 2017–2023
List of Charts
  • 1. Total Professional Headset Market: Communications and Collaboration Endpoints, Global, 2017
  • 2. Total Professional Headset Market: Unit Shipment and Revenue Forecast, Global, 2015–2023
  • 3. Total Professional Headset Market: Unit Shipment and Revenue Forecast by Configuration Type, Global, 2015–2023
  • 4. Total Professional Headset Market: Unit Shipment and Revenue Forecast by End-user Type, Global, 2015–2023
  • 5. Total Professional Headset Market: Unit Shipment and Revenue Forecast by Headset Type, Global, 2015–2023
  • 6. Total Professional Headset Market: Revenue Contribution by Region, Global, 2015
  • 7. Total Professional Headset Market: Revenue Contribution by Region, Global, 2016
  • 8. Total Professional Headset Market: Percent Revenue by Vendor, Global, 2016
Related Research
The professional headset market will continue to experience notable growth rates due to the evolution of software-based communications and collaboration services and the need to improve worker productivity. The largest opportunity lies within professional headsets that offer PC USB connectivity and value-added features to optimize the software communications and collaboration experience. Within the professional PC USB and UCC headset category, a new generation of binaural stereo headsets with high-end noise-cancelling technologies in the microphone and earcups is rising in popularity targeting the open office and enabling better task-worker concentration. Another area of future growth is the software-as-a-service and device-as-a-service market which will allow professional headset vendors to generate additional revenue streams via subscription models. Professional headset vendors need to continuously identify and pursue growth opportunities and to evolve their vision and strategy in order to enhance their brand power and boost demand. The global professional headset market earned revenues of $1.26 billion in 2016, a 7.4 percent growth when compared to 2015. The professional headset market continues to experience notable growth rates due to the evolution of software-based communications and collaboration services and the need to improve worker productivity. This study provides an in-depth analysis of the global profesional headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, market forecasts and competitive trends within the global business headset market. Frost & Sullivan has also identified 12 growth opportunities for professional headset vendors worldwide. These opportunities span vision, strategy, products, services, business models, marketing, partnerships, sales, and support initiatives. Using the data and analysis in this study vendors and resellers can develop sustainable growth strategies and imp
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Table of Contents | Executive Dashboard~ || Purpose of this Experiential Study~ || 5 Step Process to Transformational Growth~ || Enterprise Communications Endpoints Landscape~ || Strategic Imperatives for Professional Headset Vendors~ | Growth Environment~ || Scope and Market Definitions~ || State of the Market~ || Market Drivers ~ || Market Restraints~ || Unit Shipment and Revenue Forecast—Total Professional Headset Forecast~ || Unit Shipment and Revenue Forecast—Professional PC USB and UCC Headsets versus RJ9 Headset~ || Unit Shipment and Revenue Forecast—Headsets in Office versus Headsets in Contact Center~ || Unit Shipment and Revenue Forecast—Cordless versus Corded Headset~ || Revenue Contribution by Region~ || Percent Revenue by Vendor~ | Visioning Scenarios~ || Macro to Micro Visioning~ || Top Predictions for the Professional Headset Market~ | Growth Pipeline~ || Levers for Growth~ || Vision and Strategy—Opportunity 1: Software Communications and Collaboration Services~ || Vision and Strategy—Opportunity 2: Headsets as Concentration Enablers~ || Vision and Strategy—Opportunity 3: Shift to Cordless Endpoints~ || Vision and Strategy—Opportunity 4: Multi Connectivity ~ || Vision and Strategy—Opportunity 5: Bringing the Visual Element to a Headset~ || Vision and Strategy—Opportunity 6: Data Analytics~ || Vision and Strategy—Opportunity 7: Internet-enabled Headsets with Artificial Intelligence Services~ || Vision and Strategy—Opportunity 8: Device and Software as a Service~ || Brand and Demand—Opportunity 9: Generation Y (Millennials)~ || Brand and Demand—Opportunity 10: Evolving Channel Structure~ || Brand and Demand—Opportunity 11: Continued Education~ || Brand and Demand—Opportunity 12: Social Media Marketing~ || Total Growth Opportunity Matrix 1–7: Vision and Strategy~ || Total Growth Opportunity Matrix 8–12: Brand and Demand~ || Total Growth Opportunities Matrix Chart~ | Growth Strategy and Implementation~ || Growth Strategies for Your Company~ || Prioritized Opportunities through Implementation~ || Legal Disclaimer~
List of Charts and Figures 1. Total Professional Headset Market: Key Market Drivers, Global, 2017–2023~ 2. Total Professional Headset Market: Key Market Restraints, Global, 2017–2023~| 1. Total Professional Headset Market: Communications and Collaboration Endpoints, Global, 2017~ 2. Total Professional Headset Market: Unit Shipment and Revenue Forecast, Global, 2015–2023~ 3. Total Professional Headset Market: Unit Shipment and Revenue Forecast by Configuration Type, Global, 2015–2023~ 4. Total Professional Headset Market: Unit Shipment and Revenue Forecast by End-user Type, Global, 2015–2023~ 5. Total Professional Headset Market: Unit Shipment and Revenue Forecast by Headset Type, Global, 2015–2023~ 6. Total Professional Headset Market: Revenue Contribution by Region, Global, 2015~ 7. Total Professional Headset Market: Revenue Contribution by Region, Global, 2016~ 8. Total Professional Headset Market: Percent Revenue by Vendor, Global, 2016~
Author Alaa Saayed
Industries Telecom
WIP Number K191-01-00-00-00
Is Prebook No