Growth Opportunities in the Global Professional Headset Market--Forecast to 2028

Growth Opportunities in the Global Professional Headset Market--Forecast to 2028

Professional Headsets Continue to Increase in Penetration Among the New World of Hybrid Workers

RELEASE DATE
08-Jul-2022
REGION
Latin America
Research Code: K73B-01-00-00-00
SKU: TE04094-LA-MT_26694
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Description

The global professional headset market earned revenues of $2.21 billion in 2021, a 6.4 percent increase over an unprecedented 2020 year.

Remote and hybrid work continued to trigger demand for professional headset products during 2021 with evolving communications and collaboration usage scenarios. The pandemic has reinforced the paradigm shift toward “work from anywhere” or hybrid/flexible working, with new usage scenarios proliferating in various industries, including healthcare, education, and government, creating long-term opportunities for professional headsets.

Despite continued supply chain issues faced by all leading professional headset providers during 2021, the market managed to grow driven mainly by growth in cordless Bluetooth PC USB and UCC headsets.

Growth in the cordless Bluetooth PC USB and UCC category in 2021 was triggered both from users needing products that can accommodate different work environments as well as from the manufacturers themselves, which when challenged by inventory issues and lower margins, pivoted customers from one product to another.

While impacted in 2021, corded PC USB and UCC headsets and cordless DECT PC USB and UCC headsets are expected to return to growth in 2022 and going forward.

Going forward, Frost & Sullivan estimates the total professional headset market to grow at a CAGR of 7.3 percent in terms of unit shipments and 9.0 percent in terms of sales from 2021 to 2028. Growth is expected to continue to come from cordless Bluetooth PC USB and UCC headsets, corded PC USB and UCC headsets, and cordless DECT PC USB and UCC headsets.

The growth of software-based business communications and collaboration services wil continue to drive demand for PC USB and UCC headset across the forecast period.

As part of this analysis, Frost & Sullivan has identified market drivers, restraints, competitive trends, and growth opportunities in the global professional headset market.

Through extensive primary and secondary research, this analysis provides enterprise communications providers and manufacturers with an in-depth perspective on the dynamics of a changing market. Frost & Sullivan expects that this analysis will provide vendors with valuable insights to accelerate their growth and expand their penetration opportunities within the headset marketplace.

Author: Alaa Saayed

Table of Contents

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

The Impact of the Top 3 Strategic Imperatives on the Professional Headset Industry

Growth Opportunities Fuel the Growth Pipeline Engine™

Scope of Analysis

Scope of Analysis (continued)

Market Definitions

Market Definitions (continued)

Market Definitions (continued)

Market Definitions (continued)

Segmentation

Key Competitors

Growth Metrics

Growth Drivers

Growth Restraints

Forecast Assumptions

Forecast Assumptions (continued)

Revenue and Unit Shipment Forecast

Revenue and Unit Shipment Forecast by Configuration Type

Revenue and Unit Shipment Forecast by Headset Type

Revenue and Unit Shipment Forecast by End-user Type

Percent Revenue by Product Category

Percent Revenue by Wearing Style—Cordless Bluetooth PC USB and UCC Headsets

Percent Revenue by Connectivity—Cordless DECT Headsets

Percent Revenue by Active-Noise-Cancelling (ANC) Headsets

Percent Revenue by Region

Revenue and Unit Forecast Analysis

Revenue Forecast Analysis by Region

Pricing Trends and Forecast Analysis

Competitive Environment

Revenue Share

Revenue Share Analysis

Revenue Share Analysis (continued)

Growth Opportunities

Growth Opportunity 1: Hybrid Work is the New Work

Growth Opportunity 1: Hybrid Work is the New Work (continued)

Growth Opportunity 2: Bluetooth PC USB and UCC Headset Sales Continue to Increase

Growth Opportunity 2: Bluetooth PC USB and UCC Headset Sales Continue to Increase (continued)

Growth Opportunity 3: Microsoft, Zoom, Google and Cisco Dominating Cloud Meeting and Team Collaboration Services

Growth Opportunity 3: Microsoft, Zoom, Google and Cisco Dominating Cloud Meeting and Team Collaboration Services (continued)

Growth Opportunity 4: Frontline Workers and Evolving Vertical Use Cases Expand Potential Sales of Professional Headsets

Growth Opportunity 4: Frontline Workers and Evolving Vertical Use Cases Expand Potential Sales of Professional Headsets (continued)

Growth Opportunity 5: The Metaverse Potential Should be Explored

Growth Opportunity 5: The Metaverse Potential Should be Explored(continued)

Participants Included in “Others” in the Professional Headset Revenue Share Section

Your Next Steps

Why Frost, Why Now?

List of Exhibits

List of Exhibits (continued)

Legal Disclaimer

The global professional headset market earned revenues of $2.21 billion in 2021, a 6.4 percent increase over an unprecedented 2020 year. Remote and hybrid work continued to trigger demand for professional headset products during 2021 with evolving communications and collaboration usage scenarios. The pandemic has reinforced the paradigm shift toward “work from anywhere” or hybrid/flexible working, with new usage scenarios proliferating in various industries, including healthcare, education, and government, creating long-term opportunities for professional headsets. Despite continued supply chain issues faced by all leading professional headset providers during 2021, the market managed to grow driven mainly by growth in cordless Bluetooth PC USB and UCC headsets. Growth in the cordless Bluetooth PC USB and UCC category in 2021 was triggered both from users needing products that can accommodate different work environments as well as from the manufacturers themselves, which when challenged by inventory issues and lower margins, pivoted customers from one product to another. While impacted in 2021, corded PC USB and UCC headsets and cordless DECT PC USB and UCC headsets are expected to return to growth in 2022 and going forward. Going forward, Frost & Sullivan estimates the total professional headset market to grow at a CAGR of 7.3 percent in terms of unit shipments and 9.0 percent in terms of sales from 2021 to 2028. Growth is expected to continue to come from cordless Bluetooth PC USB and UCC headsets, corded PC USB and UCC headsets, and cordless DECT PC USB and UCC headsets. The growth of software-based business communications and collaboration services wil continue to drive demand for PC USB and UCC headset across the forecast period. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, competitive trends, and growth opportunities in the global professional headset market. Through extensive primary and secondary research, this analysis provides enterprise communications providers and manufacturers with an in-depth perspective on the dynamics of a changing market. Frost & Sullivan expects that this analysis will provide vendors with valuable insights to accelerate their growth and expand their penetration opportunities within the headset marketplace. Author: Alaa Saayed
More Information
Author Alaa Saayed
Industries Telecom
No Index No
Is Prebook No
Podcast No
WIP Number K73B-01-00-00-00