Industries

Strategic imperatives are concepts that companies embrace to overcome internal and external challenges, such as economic disruptions that make it difficult to prepare a company for the future. Frost & Sullivan has identified eight: 1. Innovative Business Models 2. Compression of Value Chains 3. Transformative Megatrends 4. Disruptive Techn...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to AI Voice Solutions, Cloud Network Management, Open-source Quantum Programming , Quantum Computing Software, Conversational AI Platform, AI Governance Platform, AI-Powered Decision Intelligence, NLP-based AI Model.ITCC TOE’s m...

Disruptive technologies, such as innovative business models (e.g., neutral network hosts, satellite partnerships, and open-source collaboration) and the use of AI and GenAI in IoT, will shape the future of the IoT and edge industry. This was the key message delivered by participants in the IoT Solutions World Congress (IoTSWC), held at Fira Barcelo...

The global 5G IoT non-terrestrial network (NTN) industry is nascent; however, it is developing fast and presenting significant growth opportunities. With the 3GPP initiative integrating 5G NR technology and NB-IoT/LTE-M for NTNs, as well as the evolution of proprietary LPWAN protocols supporting NTNs, the industry will experience technology conv...

This edition of the Cyber Security Technology Opportunity Engine (TOE) covers innovations related to emerging cyber security solutions. These include AI-based Security, Managed Detection & Response, Password Authentication, and Hardware-based security. The identified innovations can help companies with threat detection, remediation, manage access a...

08 Aug 2024  |  Global  |  Customer Research

CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025

Customer Perspectives

Infographics

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In 2023, the pent-up demand for travel boosted spending in this industry to almost back to pre-pandemic levels. With increasing demand and the need to recoup revenue lost during the 2020-2022 pandemic restrictions, air and ground transportation, accommodations, and dining prices are high. Revenue growth is also expected due to more consumers spendi...

Intelligence- and data-driven decision-making have quickly emerged as core competencies that drive an organization s security strategies to safeguard the people, assets, and data for which they are responsible. Ongoing convergence between physical and digital security systems, the influx of new analytics to inform operational decisions, and digital...

Private multi-access edge computing (MEC) involves deploying dedicated computing and networking resources on a client's premises. It prioritizes ultra-low latency, data security, and customization, making it ideal for industrial automation, smart factories, and applications demanding real-time control and stringent data privacy. This segment of the...

The revenue of automotive original equipment manufacturers still relies mainly on selling vehicles, and additional drive-centric business models must not affect its core competency. Frost & Sullivan s start-up tracker helps ecosystem participants identify solution providers with offerings that address industry challenges. The start-up tracker pr...