Industries

The Vietnamese contact center applications market size is estimated to grow from $4.0 million in 2016 to $5.6 million by 2023, at a Compound Annual Growth Rate (CAGR) of 5.1%. The research service covers the contact center applications market in Vietnam based on 6 application segments including Inbound Contact Routing (ICR), Interactive Voice Respo...

09 May 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2023

Moderate Growth is Expected, as Investment Will Shift from Core Application Segments

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...

19 Mar 2018  |  Asia Pacific  |  Market Research

ASEAN and Taiwan Data Center Services Market, Forecast to 2023

Growth of Hyperscale Cloud Service Providers Driving Uptake of Outsourced Data Centers

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Hyperscale cloud service providers have been key in driving the demand for data center services in the ASEAN and Taiwan (henceforth collectively referred to as “ASEAN”). For instance, some cloud vendors have begun promoting Malaysia as a country with rapid cloud adoption. Earlier in May 2017, Alibaba Cloud unveiled plans to open the first data cent...

Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

The Japanese MSS market grew by a healthy 14.8% on a year-on-year (YoY) basis. It was the largest market in APAC. The MSS market was driven by the increasing complicated and sophisticated cyber threats. Japanese enterprises needed support from security specialists given by MSS providers. This was owing to the limited knowledge of in-house IT engine...

The South Korean MSS market witnessed a growth of 9.5% in 2016. The market saw a high demand from cloud MSS and hybrid MSS. Amazon Web Service (AWS) did business in the South Korean market, with support from leading local participants SK Infosec and AhnLab. As many customers are still using legacy solutions and not private cloud, the cloud MSS rema...

27 Dec 2017  |  Asia Pacific  |  Market Research

Malaysia Data Center Services Market, Forecast to 2023

Favorable Government Efforts in Developing Malaysia as a Data Center Hub Remain Key to Industry Growth

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Hyperscale cloud service providers have been key in driving the demand for data center services in Malaysia, with more of these vendors identifying Malaysia as a country with rapid cloud adoption. For instance, earlier in May 2017, Alibaba Cloud announced its plans to open its first data center in Kuala Lumpur, increasing the company’s footprint to...

09 Nov 2017  |  Asia Pacific  |  Market Research

Australia Data Center Services Market, Forecast to 2023

Hyperscale Cloud Computing and Government Data Center Consolidation to Continue Stimulating Market Growth

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Hyperscale public cloud service providers have been key in driving demand for data center services in Australia, particularly in the cities of Sydney and Melbourne. Many global public cloud providers (such as Amazon Web Services, Microsoft, Google) have significantly increased their uptake of wholesale data center capacities in recent years. Addit...

28 Sep 2017  |  Asia Pacific  |  Market Research

Singapore Data Center Market, Forecast to 2023

Hyperscale Cloud Computing Vendors Driving Strong Uptake of Leased Data Centers

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Hyperscale cloud computing vendors driving strong uptake of leased data centers Hyperscale cloud service providers have been key in driving demand for data center services in Singapore, with many global public cloud providers (for example, Amazon Web Services, Microsoft, Google, and Alibaba Cloud) significantly increasing their uptake of data cente...