Industries Market Research Reports

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  1. 28 Apr 2023  |  Global  |  Customer Research

    Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024

    Employee Engagement is the Top Corporate Objective

    Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions includ...

    $4,950.00
  2. 10 Mar 2023  |  Global  |  Market Outlook

    Growth Opportunities for the Global Security Industry

    Predictions for the Security Industry

    Frost & Sullivan’s security practice area covers a wide variety of solutions and technologies associated with commercial and public security as well as cybersecurity. Some of the markets studied under these two sectors include identity access management, endpoint protection, biometric solutions, border security, and managed security services. ...

    $2,450.00
  3. 02 Feb 2023  |  Global  |  Customer Research

    Global AI Maturity Survey

    Results of the 2022 Frost & Sullivan Global AI Survey

    AI holds the potential to deliver significant benefits to economies and societies—from enabling new business models and driving operational efficiencies to providing accurate predictive outcomes. As AI technology implementation shifts gears—from the proof-of-concept stage to enterprise deployment—failing to implement an enterprise-wide AI str...

    $4,950.00
  4. 30 Jan 2023  |  Global  |  Customer Research

    Global State of AI, 2022

    Highlights from the 2022 Frost & Sullivan Global AI Survey

    About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...

    $4,950.00
  5. 20 Jan 2023  |  Global  |  Market Outlook

    Outlook 2023: Top 10 Predictions for Customer Experience

    Employee Experiences and Artificial Intelligence Drive Growth in the CX Industry

    The contact center industry benefitted greatly from COVID-19 pandemic market dynamics, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared, and 2023 is the aftermath of that shift. Greater macroeconomic factors loom large over this...

    $2,450.00
  6. 06 Jan 2023  |  Europe  |  Customer Research

    European SD-WAN Voice of Customer Research Insights

    European Businesses Embrace SD-WAN Adoption to Advance Digital Transformation Initiatives

    In this research service, Frost & Sullivan provides a detailed analysis of the 2021 European SD-WAN survey conducted among different business sizes on their preferences for SD-WAN. The survey respondents involved the C-suite and IT/Network decision-makers from various enterprises, including small businesses (250 to 499 employees), mid-size business...

    $4,950.00
  7. 30 Dec 2022  |  Global  |  Customer Research

    The Current State of the Internet of Things—Continuity and Change, Commonalities, and Fragmentation

    Highlights from the Annual Frost & Sullivan Global IoT Survey

    In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...

    $4,950.00
  8. 22 Dec 2022  |  Global  |  Technology Research

    Decentralized Finance (DeFi): Disrupting Financial Intermediaries

    Technology is Offering a Digital Alternative to Transform the Finance Industry

    Developers coined the term DeFi (defy) to illustrate eliminating regulatory parties and intermediaries from transactions, as multiple parties being involved in a transaction leads to low transparency and money loss for the user in a traditional financial system. DeFi allows clarity and transparency, giving users confidence and an understanding of ...

    $4,950.00
  9. 21 Dec 2022  |  Global  |  Technology Research

    Supercomputers: Enabling Applications of the Future

    The Demand for High-performance Computing Boosts Future Growth Potential Across Application Areas

    A supercomputer is an interconnected system of processors, memory modules, input, and outputs (I/O), and network nodes, that collectively execute highly complex tasks in a significantly smaller time frame than a regular computer. A regular computer may take years to execute certain processes while a supercomputer can achieve those in minutes. Super...

    $4,950.00
  10. 20 Dec 2022  |  Global  |  Technology Research

    Technologies Transforming HVAC Systems and Their Global Growth Opportunities

    Digital Transformation in HVAC Systems for Enhanced Efficiency and Convenience

    HVAC systems have been witnessing a major transformation with the inclusion of novel technologies, including IoT and artificial intelligence/machine learning. These technologies offer various benefits and improvements for legacy HVAC systems, such as improved efficiency, remote monitoring and control, energy savings, and reduced carbon emissions. ...

    $4,950.00