1. 23 May 2014  |  North America  |  Customer Research

    The Impact of Social Media on Internal Communications in the Corporate Environment

    Uncovering Use Prevalence and Methods of Organizational Use

    The primary aim of this research is to gauge the use trends of social networking within a business context, specifically related to internal communications. The study covers drivers for social media use, prevalence of engagement, and management tool use as well as factors used to determine social media. About 60% of companies use social media for i...

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  2. 10 Mar 2014  |  North America  |  Market Research

    Analysis of the Global Unified Threat Management (UTM) and Next Generation Firewall (NGFW) Market

    Flexible Products Deliver Superior Protection and Customer Value

    IT organizations today are challenged, more than ever, to secure valuable data and intellectual property from relentless hackers and threat actors. The network firewall is one important tool in a network security architecture. However, in recent years, firewalls have become ineffective against new hacking techniques. The advent of the unified threa...

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  3. 17 Jan 2014  |  North America  |  Market Research

    Analysis of the Global Vulnerability Management Market

    Platform Convergence Intensifies Competition but Creates Opportunity in Growth Technology

    This research service provides insight into the vulnerability management market, which provides products that scan enterprise network infrastructure and identify and prioritize critical security issues so customers can address them. This global and regional market analysis includes forecasts for 2014-2018. The report details what the leading vulner...

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  4. 16 Jan 2014  |  North America  |  Market Research

    Analysis of the Strong Authentication and One-Time Password (OTP) Market

    Market Blossoms from Cyber-Driven Demand

    Authentication establishes a bond of trust between an organization and the user who is requesting system access. Strong authentication refers to methods of authenticating users with a level of validation that is beyond that of simple username and password. The methods of strong authentication addressed in this report include Hardware One-Time Pass...

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  5. 10 Dec 2013  |  North America  |  Market Research

    Global Managed Security Services Market

    Regulatory Compliance and Advanced Threat Protection Induce Organizations to Outsource Security

    The global managed security services market continues to grow at double-digit rates. An increasingly complex and voluminous threat environment, ever-changing regulatory compliance frameworks, and the lack of internal expertise have incentivized organizations to consider engagements with a managed security service provider. In this research service,...

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  6. 26 Jul 2013  |  North America  |  Strategic Forecasting

    Monetization of M2M Services Means Cloud-Based Solutions: This is not Traditional B2C Subscription Billing

    Monetization of M2M Services Means Cloud-Based Solutions

    This report looks at the components that define an end-to-end M2M business solution, and outlines some remarkable real-world scenarios for remote monitoring beyond the most common connectivity use cases often discussed today. These solutions center on a new dimension of cloud-based monetization that makes M2M practical and profitable for a variety ...

    $2,450.00

    Special Price $1,837.50 save 25 %

  7. 11 Feb 2013  |  North America  |  Market Research

    Voice of the Customer

    The New Voice in Analytics

    This market insight looks at the tools and strategies being used to harness the voice of the customer (VoC), as part of the broader industry effort to improve the customer experience. It incorporates customer use cases from interviews on customers VoC goals, initiatives, and best practices.

    $1,500.00

    Special Price $1,125.00 save 25 %

  8. This report outlines how the traditional RA market has evolved to include three major functionsrevenue leakage analysis, fraud management and margin analysis. It also provides a market share analysis with five-year forecast of the solution suppliers delivering software-based solutions for the FA market.

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  9. 20 Sep 2012  |  North America  |  Market Research

    BYOBI: Self-Service Business Intelligence and Analytics

    This bulletin is an overview of what Self-service BIA is, what is driving its growth, the key trends, and upcoming solutions in this emerging market.

    $4,950.00

    Special Price $3,712.50 save 25 %

  10. 03 Sep 2012  |  North America  |  Market Research

    North American Contact Center Systems Market

    Analytics to Lead the Way for Growth

    This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...

    $12,000.00

    Special Price $9,000.00 save 25 %