Industries Market Research Reports
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24 Aug 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Greater China Web Application Firewall Solutions Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic caused a surge in online business and rapid adoption of digital technologies, triggering an explosion in business applications and application programming interfaces (APIs) that drive connected experiences. IT infrastructure is now more complex. Customers deploy wide-ranging applications across diverse environments and archite...
$4,950.00 -
22 Aug 2022  |  North America  |  Market Research
Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America
Predictive Analytics, Mobile Access, Strategic Partnering Drive Growth
The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solutions are designed to provide sales personnel with the real-time information and guidance they need to sell successfully, including managing leads, forecasting a...
$4,950.00 -
03 Aug 2022  |  North America  |  Customer Research
US SD-WAN Enterprise Survey: Adoption Trends by Business Size
SD-WAN Forms the Foundation to Digital Transformation Initiatives
In this report, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among different business sizes on their preferences for SD-WAN. The survey respondents are C-suite and IT/network decision-makers among different business sizes, including small businesses (250 to 499 employees), mid-size businesses (500 to 999 empl...
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29 Jul 2022  |  North America  |  Market Research
Digital Employee Experience Management Platform Growth Opportunities
Enhancing Employee Satisfaction with New Technology
Businesses’ requirement to better enable remote work and their focus on improving employee morale and satisfaction have increased the demand for platforms that manage and help improve digital employee experience (DEX). These platforms, which first started gain market prominence in 2019, help companies monitor employee interactions with corporate ...
$2,450.00 -
21 Jul 2022  |  North America  |  Market Research
North American Data Center Colocation Services Growth Opportunities
Enterprise Digital Transformation, Content Consumption, and Emerging New Locations Drive Future Growth Potential
Data centers are at the core of the digital economy. Enterprises in North America have started using third-party colocation service providers increasingly. They focus on data centers to outsource their data operations. Colocated data centers help enterprises bring processing capacity closer to the data source. In addition, using this infrastructure...
$2,450.00 -
18 Jul 2022  |  North America  |  Market Research
Global Cloud Contact Center Solutions Growth Opportunities
Future Growth Potential of Cloud Contact Centers Driven by Increasing Demand for Agile Deployments and Remote Operations
This Frost & Sullivan research service analyzes the global contact center (CC) solutions market, focusing on the cloud segment. The study categorizes the market into 4 key regions: North America, Europe, Asia-Pacific, and the Caribbean and Latin America. Cloud CC solutions provide flexible scalability and better business continuity, disaster rec...
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15 Jul 2022  |  North America  |  Market Research
Global Business Process Management Services Growth Opportunities
Disruptive Digital Technologies Accelerate BPM Transformation in a Post-COVID-19 World
Traditional BPM and customer experience (CX) services are undergoing a paradigm shift. The need for effective and efficient front- and back-office operations has led to process optimization through digitalization. In the past, organizations focused primarily on optimizing their front-office operations (customer facing functions including customer s...
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14 Jul 2022  |  North America  |  Market Research
United States Molecular Point-of-Care Testing Growth Opportunities
Syndromic Point-of-Care Testing Drives Transformational Growth in Infectious Disease Diagnostics
Rapid advancements in infectious disease diagnostics continue with novel identification methods and healthcare accessibility improvements. The shift from traditional testing to a more technologically empowered, consumer-centric testing encompasses the sample-in-answer-out approach of diagnostic testing that generates results in minutes or hours. Nu...
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29 Jun 2022  |  North America  |  Customer Research
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Employee Experience (EX) Becomes a Top Business Priority
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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27 Jun 2022  |  North America  |  Market Research
Sustainability and Circularity Matters—Contact Center Growth Opportunities under the ESG Umbrella
Setting and Achieving ESG Goals Provides a Competitive Advantage in the Contact Center
Sustainability has become an important company mandate and competitive differentiator, driven by demand from customers, investors, and employees. Increasingly, contact center (CC) suppliers are publishing environmental, societal, and governance (ESG) reports detailing internal progress on the United Nations' Sustainability Design Goals (SDGs) and p...
$2,450.00