Industries

24 Aug 2022  |  Asia Pacific  |  Frost Radar

Frost Radar™: Greater China Web Application Firewall Solutions Market, 2022

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The COVID-19 pandemic caused a surge in online business and rapid adoption of digital technologies, triggering an explosion in business applications and application programming interfaces (APIs) that drive connected experiences. IT infrastructure is now more complex. Customers deploy wide-ranging applications across diverse environments and archite...

The remote working trend has expanded the network perimeter and the attack surface of many organizations. Coupled with the rising number of cyberattacks across the Asia-Pacific region, the expanded network perimeter has presented growth potential for the network security market, as organizations increasingly look for integrated network security sol...

Despite a strong rebound in the first half of 2021, YoY growth in the APAC network security market witnessed a slowdown in Q4 2021. The market achieved a steady YoY growth of 8.2% in Q4 2021, driven by the strong growth in South Korea, ANZ, and Japan. Firewall remained the biggest technology segment; its double-digit year-over-year growth rate o...

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

The APAC network security market witnessed a slower YoY growth of 7.8% in Q3, 2021, when compared to the double-digit YoY growth of 16.7% the previous quarter; this indicates a steady post-crisis recovery and shift out of the market’s strong rebound phase. The firewall segment remained the biggest technology segment driving the overall network se.....

25 Jan 2022  |  Asia Pacific  |  Market Research

Asia-Pacific Privileged Access Management (PAM) Solution Growth Opportunities

The Sophistication of Threat Landscape and the Increasing Explosion of Identities Drive the Future Growth Potential of Privileged Access Management

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This study assesses the Asia-Pacific Privileged Access Management (PAM) Market from 2020 to 2025. PAM refers to technologies/solutions that help secure, control, manage, and monitor privileged access to critical assets to mitigate risks and maintain productivity. A PAM solution typically falls into two categories: Privileged Password & Session M...

2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...

This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...