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  1. 13 Jun 2023  |  Global  |  Customer Research

    SMBs Embrace the Cloud as a Path to Business Agility and a Gateway to New Technologies

    Highlights from the 2022 Frost & Sullivan Global Cloud User Survey

    Small and medium-sized businesses (SMBs) are hastening to the cloud. Similar to their large counterparts, they are transforming to a digital-first business, with the cloud as a foundation. According to Frost & Sullivan's 2022 global cloud user survey, 78% of SMBs use public cloud for at least some of their business applications and data. This repre...

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  2. 12 Jun 2023  |  Global  |  Technology Research

    Industry Cloud Platforms: An End-to-end Specialized Solution

    Data-driven Insights Boost the Industry Cloud Platform Growth Pipeline

    An industry cloud platform is designed to meet the specific needs of respective industries. It provides sector-specific solutions and services through the cloud, such as data analytics, machine learning, and asset management, to help organizations improve efficiency, reduce costs, and drive innovation. The adoption of industry cloud platforms is...

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  3. 12 Jun 2023  |  Global  |  Frost Radar

    Frost Radar™: Fraud Detection and Prevention (Know Your User), 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Enterprises more than ever before are concerned about losing customers due to suboptimal experiences and want security measures to include seamless customer interaction. The reluctance to introduce friction for legitimate customers has resulted in demand for automated and invisible fraud detection and prevention features that authenticate users thr...

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  4. 12 Jun 2023  |  Europe  |  Frost Radar

    Frost Radar™: Managed SD-WAN Services in Europe, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge loc...

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  5. 12 Jun 2023  |  Global  |  Frost Radar

    Frost Radar™: Fraud Detection and Prevention (Know Your Customer), 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Consumers are a large and extremely vulnerable component of the cybersecurity equation. One of the most significant developments in this area during the COVID-19 pandemic was that enterprises accelerated their digital transformation efforts, although many struggled to put in place adequate security protocols and continue to patch their systems as n...

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  6. 07 Jun 2023  |  North America  |  Frost Radar

    Frost Radar™: Dedicated Internet Access in North America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Dedicated internet access (DIA) has become a must-have for businesses that rely heavily on cloud applications because any interruption in connectivity will negatively impact their operations. DIA delivers the guaranteed bandwidth, reliable connectivity, and symmetrical upload and download speeds required to ensure performance. In the last few ye...

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  7. 30 May 2023  |  North America  |  Technology Research

    Generative Artificial Intelligence (GenAI) Augments Human Capabilities and Possibilities

    A Journey into the World of Artificial Generation and Synthetic Creation

    Based on public data-trained models, Gen AI algorithms can generate new and creative information/data like the original content produced by humans. This phenomenon has created a massive buzz in the market, transforming how we search for information, create content, and conduct business. The latest developments in large language models and their ...

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  8. 19 May 2023  |  Latin America  |  Frost Radar

    Frost Radar™: Latin American Cloud Contact Centers, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Frost & Sullivan defines a cloud contact center as a network-based service (accessed through the internet) where either a vendor or a service provider hosts the platform and provides its functionalities, applications, and features as a service to end users. The customer pays a use-based fee for the service to the vendor or service provider (includi...

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  9. 17 May 2023  |  Global  |  Frost Radar

    Frost Radar™: Security Service Edge, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The SSE market is growing dramatically, but that growth will slow in the next few years. Expect continued year-over-year (YoY) growth above 25% for at least the next three years. Two mad rushes drive that growth: large enterprises pursuing secure cloud transformation to move from legacy hardware to a cloud ZTA, and medium enterprises upgrading from...

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  10. 16 May 2023  |  Global  |  Frost Radar

    Frost Radar™: Insurtech Risk Assessment and Analytics, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Insurtech risk assessment and analytics has grown because of the digitization of the insurance industry and the demand for online insurance products and secure data management. Companies in this segment leverage artificial intelligence (AI), machine learning (ML), and big data analytics to provide insurers with more accurate and actionable risk...

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