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14 Jun 2016  |  Europe  |  Market Research
European Data Centre Services Market
Co-existence of Colocation, Managed Hosting and Cloud Services will Drive Providers to Adopt a Hybrid IT Approach
The convenience and cost efficiency of outsourcing enterprise IT infrastructure continues to drive demand for data centre services. In addition, the growth of cloud, content is a key source of growth particularly for colocation service providers. However, with the growing adoption of cloud services among enterprises, the growth dynamics of traditio...
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11 Apr 2016  |  Europe  |  Market Research
Convergence of Artificial Intelligence (AI) and Agriculture
Move to Balance Spiraling Food Needs with Minimized Environmental Impact Gains Momentum with Precision Agriculture, Agricultural Drones, Vertical Farming and, Driverless Tractors
The world population will grow from 7.3 billion people today to 8.2 billion by 2025, and 9.7 billion by 2050. As a society, we will need to produce 70% more food than is currently produced today. The agricultural Industry requires a revolution and artificial intelligence is that revolution. Artificial intelligence will drive five use cases that wil...
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22 Oct 2015  |  Europe  |  Market Research
EMEA Contact Center Systems Market
Analytics the Only Bright Spot in a Declining On-Premises Market
This market analysis research provides market sizing and forecasts for premises-based contact center systems in the Europe, the Middle East, and Africa (EMEA) region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study pro...
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22 Jun 2015  |  Europe  |  Market Research
Europe Contact Center Outsourcing Market
Technology Solutions to Drive Differentiation and Growth for BPO Providers
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
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02 Jun 2015  |  Europe  |  Market Research
Heat Map of Europes Real-Time CitiesProgress towards Commercialisation
Results of End-user Survey Conducted 1Q 2015
A true real-time city exploits its massive data repositories, its network and sensor infrastructure, and the expertise of its ICT partners in the pursuit of policy goals. Frost & Sullivans end-user survey explores how the early innovators are using big and/or open data to achieve these aims and ultimately to build a foundation for commercially-sus...
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15 Apr 2015  |  Europe  |  Market Research
Analysis of the European Infrastructure-as-a-Service Market
Sustained Enterprise Cloud Migration Will Spur Double-digit Growth
Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...
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09 Apr 2015  |  Europe  |  Market Research
The Monthly DisruptThe 20 Most Disruptive Stories of the Month
Monthly Disrupt for March
Every week, in our Weekly Disrupt blog, we identify the top 10 most disruptive stories of the week and score each one from 1, not disruptive at all to 10, truly disruptive. The Monthly Disrupt is part of the Connected Industries Disrupt Series. This market insight explores the 20 most disruptive stories of the month. In March, healthcare, transpor...
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18 Sep 2014  |  Europe  |  Market Research
Web Real-time Communication (WebRTC): The Future of Contact Center Technology
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25 Jul 2014  |  Europe  |  Market Research
Analysis of the EMEA Managed Security Services Market
Threat Intelligence and Threat Remediation Will Drive Revenue Growth
The managed security services (MSS) market continues to grow at double-digit rates in Europe, the Middle East, and Africa (EMEA). Threat intelligence, incident remediation, and advanced MSS will be major growth drivers. Organizations increasingly demand managed security service providers (MSSPs) to go beyond security alert notifications to take an ...
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23 Jun 2014  |  Europe  |  Customer Research
Enterprise Priorities in Europe
Agent Performance Optimization
The main objective of this research service was to investigate the current use and future adaptation of agent performance optimization (APO) solutions in European contact centers. Quality monitoring and workforce and performance management systems are the most widely deployed and used APO applications in Europe. Furthermore, large contact centers h...
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