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12 Mar 2024  |  Europe  |  Market Research
The State of the Cloud: Europe
The Quest for Competitiveness in Bleak Economic Conditions Fuels Cloud Migration and Modernization
As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...
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25 Aug 2021  |  South Asia, Middle East & North Africa  |  Market Research
Indian Data Center Colocation Services Growth Opportunities
Future Growth Potential of Data Centers in India Due to Rise in Hyperscale Demand
Indian data center colocation services is one of the fastest growing markets in the world largely driven by demand for colocation services from hyperscale cloud segment, OTT players, and content providers. The demand for hyperscale data center capacity has been growing at a good pace in India for the last couple of years. The growth is attributed t...
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11 May 2021  |  South Asia, Middle East & North Africa  |  Market Research
Innovative Business Models Spur Growth of Middle East ICT Market, Outlook 2021
Future Growth Potential of the ICT Market Enhanced by Digital Transformation, 5G, and AI
This research service analyzes the Middle East ICT market. It provides key highlights for 2020 as well as a future outlook till 2025. By industry, the market is segmented into telecommunications and information technology (IT). Major market drivers and restraints are discussed, along with important technology traits. The report also covers the impa...
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03 Feb 2021  |  Europe  |  Market Research
AI-powered Chatbots Boosting the European CX Management Market, 2020
Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities
The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...
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28 Jan 2021  |  South Asia, Middle East & North Africa  |  Market Research
Disruptive Technologies will Drive the Growth of the Indian Endpoint Security Market
The COVID-19 Pandemic Has Affected the Market; However, Gradual Recovery is Expected from Q1 CY 2021
Endpoint security has become an important building block of a mature cybersecurity framework. Its significance has increased during the ongoing COVID-19 pandemic as enterprises have had to shift their entire employee bases to work from home during the nationwide lockdown. Cybercriminals have identified security gaps in endpoints and started exploit...
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08 Jan 2021  |  Europe  |  Market Research
Enhancing European Customer Experience with Artificial Intelligence
AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness
This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...
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10 Nov 2017  |  Europe  |  Market Research
The Global Paytech Market, 2017: Driving Transaction Transformation
The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers
Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...
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11 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research
Smart Cities and Security—Are Governments Doing Enough to Keep Their Citizens Safe?, 2017
Internet of Things and Smart Cities Are Creating Opportunities for Global Vendors
Governments worldwide are going through a digital transformation, delivering digital solutions through online services. Governments are driving smart city initiatives that focus on citizen services as well as on efficiency and sustainability for each city. The critical aspect for governments is to focus on security without compromising on services...
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06 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research
Kuwait Cloud Computing Market—Macro Outlook and Technology Trends, 2017
Cloud Service Providers’ Association with Telcos Critical to Expand Portfolio
This Industry Docket explores opportunities for infrastructure development in the cloud market including planning and implementing best practices in Kuwait. Recent changes in the country's legislation allow to international IT service and cloud providers like IBM to set up shop. This provides an opportunity for SMEs in Kuwait to leverage global s...
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06 Oct 2017  |  South Asia, Middle East & North Africa  |  Market Research
Growth Opportunities for Smart Citizen Services in eGovernment
The Critical Services Shaping the Digital Visions of Governments are Mobile Solutions, Digital Payments, and ID Integration Services
Governments around the world are undergoing a digital transformation, although they are in various stages of implementation. The more innovative regions are creating smart cities where infrastructure, energy, transportation, and public safety are digitized to enhance efficiency and communication and improve the lives of their people and the economi...
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