Industries Market Research Reports
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22 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Customer Experience (CX), 2024
Employee Experience and AI Drive CX Investments in 2024
The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...
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21 Dec 2023  |  Global  |  Market Outlook
AI: Top 10 Predictions, 2024
Future Growth Opportunities for Innovation and Transformation with AI Industries
In the realm of technological progress, artificial intelligence (AI) has emerged as a transformative force with the potential to reshape industries of the future. 89% of enterprises believe Generative AI technology will be a disruptive technology for enterprises to create strategic market differentiation. As AI evolves, its profound impact on bus...
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18 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in IoT, 2024
The Increasing Relevance of Cybersecurity, Sustainability and Data-driven Products/Services in the C-Level Agenda Reflects on IoT Adoption and Generates Growth Opportunities for ICT Providers Across Verticals
Frost & Sullivan s global IoT industry predictions for calendar 2024 are the result of aggregated input from Frost & Sullivan regional IoT and Edge research teams. Research analysts input leverages the extensive Frost & Sullivan knowledge base, as well as primary and secondary research. The recently published IoT Predictions report includes the...
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10 Mar 2023  |  Global  |  Market Outlook
Growth Opportunities for the Global Security Industry
Predictions for the Security Industry
Frost & Sullivan’s security practice area covers a wide variety of solutions and technologies associated with commercial and public security as well as cybersecurity. Some of the markets studied under these two sectors include identity access management, endpoint protection, biometric solutions, border security, and managed security services. ...
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20 Jan 2023  |  Global  |  Market Outlook
Outlook 2023: Top 10 Predictions for Customer Experience
Employee Experiences and Artificial Intelligence Drive Growth in the CX Industry
The contact center industry benefitted greatly from COVID-19 pandemic market dynamics, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared, and 2023 is the aftermath of that shift. Greater macroeconomic factors loom large over this...
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20 Dec 2022  |  Global  |  Market Outlook
Predictions for the Cloud Industry
Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligenc...
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20 Dec 2022  |  Global  |  Market Outlook
Top 10 for 2023: Predictions for the Data Center Colocation Industry
Data centers are the backbone of the digital economy. In today’s connected world, enterprises and governments rely heavily on best-in-class data centers and digital infrastructure. However, enterprises are increasingly outsourcing their data operations to third-party data center colocation service providers. With hyperscale demand driving grow...
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13 Dec 2022  |  Global  |  Market Outlook
Predictions for the Artificial Intelligence Industry
Enterprise digitalization and surging adoption of IoT applications have led to voluminous amounts of complex structured and unstructured data that require processing to draw meaningful insights. A Frost & Sullivan voice of customer (VOC) global survey on artificial intelligence (AI) finds that 43% of enterprises list data-centricity as a key busine...
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25 Nov 2022  |  Global  |  Market Outlook
Internet of Things (IoT) Predictions Outlook
Top 10 for 2023
With 41.76 billion active IoT connected devices expected in 2023, IoT providers must be prepared to address growing demands across new verticals. Collaboration with ecosystem partners will be crucial as businesses enter a challenging and hectic digital phase. This study presents Frost & Sullivan’s predictions for the IoT industry in 2023. Thes...
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16 Nov 2022  |  Global  |  Market Outlook
Top 10 Predictions in the Network Services Industry
Predictions for the Network Services Industry
In 2023, the big story for enterprise networking will be the edge. More precisely, the integration of edge locations into a flexible, secure edge-to-cloud enterprise network. Network service providers are investing in automation and intelligence in their own networks as they launch solutions that will support high-performance, data-intensive hybrid...
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