Industries

  1. 17 Oct 2022  |  Europe

    Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe

    Seamless Customer Experience with CCaaS Solutions

    This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

    $4,950.00

    Special Price $4,207.50 save 15 %

  2. 10 Feb 2022  |  Europe

    Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe

    Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys

    This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

    $4,950.00

    Special Price $3,712.50 save 25 %